Here is an email sent to M&S today.
"I needed new bras. Normally I go to one of your stores, get fitted, get advice and buy several. Have a look around generally and maybe coffee or lunch in the cafe. Now, I cannot deal with the stress of worrying about whether I will have to deal with a male fitter, or men in the changing rooms. So I have bought my bras somewhere I don't have to deal with this. I have decided not to use your online shop as I do not wish to support a company that makes it impossible for me to feel comfortable visiting a changing room or asking for a personal service."
I have decided to send this sort of feedback everytime I fail to buy something somewhere where they have gone along with the self-id policy.
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invisibleoldwoman · 18/04/2018 14:39
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