Curely order still not despatched

[22sra]

I ordered a 2.5mg pen with Curely on Friday. Submitted pictures and had confirmation that my order was in processing.
But I am still waiting for a despatch email. Has any on else had this with them?
I emailed them yesterday for an update but still nothing.
I’ve not had this with any other providers so far!

I haven't used Curely but I have used Medicine Marketplace and they don't send an email. I just kept checking my account on their website for an update.

I'm not with Curely but last time I ordered with Bolt their app kept saying its in transit, I also didnt receive an email from Royal Mail, in the end up I downloaded the Royal Mail app, on checking, it was delivered 5 days previously! Thankfully it was still there in the shop

If they’ve already confirmed that the order is processing, I’d probably give them a little more time to update the dispatch status. It’s still worth chasing them again if you don’t hear back soon, especially as you’ve already emailed for an update

@EmilyRavenshaw the post is over 3 weeks old. Hopefully she has the order by now!!!!!!