Numan - system problems?

[Buggabootwo]

I’ve been getting Wegovy from Numan since last September and all is going brilliantly. They have now said that I need to renew my prescription and provide additional info. No problem except that every time I try, the system crashes. I have tried the online bot and just get told to reenter the data, tried phoning and get told to go online, etc. I can’t get through to them. Does anyone have any suggestions or do I give up and go elsewhere? I don’t know how difficult it is to change providers and I really don’t want to stop as I am finally losing weight successfully.

It’s really easy to change providers and most are significantly cheaper than Numan. So I’d just tell them that you are cancelling your subscription and moving elsewhere.

Just to add, to change providers you’ll need evidence of your previous prescription which can just be the medication box with the printed prescription label, as it shows the date, your name, the medication and the dosage.

When you fill out the online form for a new pharmacy, there will be a question about if you’re taking a WLI already. You answer yes, and say which one and what dose. You’ll then be asked for proof of prescription as well as the usual ID info.

Fab thank you