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Weight loss injections/treatments

Discuss weight-loss injections and treatments, including personal experiences. Mumsnet hasn't checked the qualifications of anyone posting here. You may wish to speak to a medical professional before starting any treatments.

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5 replies

justforthis · 18/02/2026 11:40

A warning. I applied for a mounjaro pen, the money was taken from my account. They now say I'm not eligible for the dose I asked for and are now refusing to refund me. When they turned me down, I went back to my previous supplier. I wanted to switch due to cost. They've issued my pen no problem.

Buyer beware. I've told them I will take it further! So annoyed 😠

OP posts:
FlamingoFloss · 18/02/2026 11:42

My mum also had problems with them taking money when they shouldn’t - because they refused to supply her and then the next month they took money!

justforthis · 18/02/2026 11:46

Omg. Did she get her money back?

OP posts:
GiveMeWordGames · 18/02/2026 12:29

That is not on. Since they have literally not sent you the product you paid for you can surely go via your credit card or debit card to get the money back. I would push harder first and tell them you'll do that if necessary.

justforthis · 18/02/2026 12:50

I will, I'll give them until the end of the day. Thanks

OP posts:
YourQuickWriter · 18/02/2026 13:52

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