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Weight loss injections/treatments

Discuss weight-loss injections and treatments, including personal experiences. Mumsnet hasn't checked the qualifications of anyone posting here. You may wish to speak to a medical professional before starting any treatments.

Pharmacy2u website help

6 replies

fancytoes · 19/12/2025 19:14

I’m losing my mind on where to upload photos as part of my Mounjaro order. It’s not obvious. No email prompt. Driving me potty.

Anyone know where?

Niche request, I know…

OP posts:
SilenceInside · 19/12/2025 20:19

Can you see the same menu as on this screenshot (when it loads), the bit that has the list Dashboard, Inbox, Your Documents, Refer-a-friend?

Pharmacy2u website help
WafflingDreamer · 20/12/2025 13:50

When did you order? I placed an order today and the impression I got is once its been reviewed by a Dr you get an email with a link to upload pictures/video and then you have to wait again whilst its approved.

fancytoes · 20/12/2025 19:51

Thank you. I found it in the end.

@WafflingDreamerI assumed as well but no, I’ve been waiting for the email request.

I have found it. It wasn’t easy!!

OP posts:
WafflingDreamer · 20/12/2025 22:12

Where did you find it I might have to look and upload it if they don't actually send the email through

fancytoes · 21/12/2025 08:07

God knows! I think here:

I think click on the order that is pending. Then inbox, then It might take you to a bit where you have to upload a picture of your latest prescription box label.

THEN they email asking for a video.

Pharmacy2u website help
Pharmacy2u website help
OP posts:
WafflingDreamer · 22/12/2025 16:30

So frustrating as it keeps saying error when I try to upload so I can't upload anything. I also can't get hold of anyone to actually speak to. I've switched provider a lot and this is the first time I've found it so complicated to do.

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