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Weight loss injections/treatments

Discuss weight-loss injections and treatments, including personal experiences. Mumsnet hasn't checked the qualifications of anyone posting here. You may wish to speak to a medical professional before starting any treatments.

Anyone ordered from Zava recently? (end May/June 2025)

27 replies

SecretSquirrel703 · 05/06/2025 19:15

I'm only ordering my 2nd MJ pen & swapped provider for a better price on 5mg, but am now having concerns that 'something' has gone very wrong with Zava / Zavamed within the last week or so?

Before i completed the order, it advised delays due to high demand but orders would be received within 4-6 days. Order confirmation then stated "Currently, our doctors are processing the majority of orders within 2-4 days. This is due to the high demand for our weight loss service at the moment. There is no need to message us, we’ll let you know if anything changes." I've since had an email advising that this is now 3-4 days & there's no need to contact them to chase up.

Which would be ok, but Trustpilot is suddenly swamped with negative reviews regarding delays & problems (also the same for OnlineDoctorAsda which I understand is also run by Zava). Majority of replies from Zava state "Unfortunately, currently we are going through an unprecedented demand and our doctors are busier than usual."

I've found info online stating that they've been purchased by another company within the last few days & the timing of this influx of issues, seems a little more than coincidental.

It's still just within the time stated but my order hasn't been reviewed as yet (as it's my 1st order with them, i can only hope all my details/photos etc. are ok) & even if processed tomorrow, I'm unlikely to receive it until Tues at the earliest (with how RM deliveries are here).

Has anyone ordered within the last 7-10 days & received their order ok? Thanks 😊

OP posts:
notagainyoufool · 10/06/2025 16:59

Mine arrived too

TheNinthLock · 14/06/2025 19:07

I placed my order with them (repeat order, same pen mg as previous order) on Tuesday afternoon. It was approved on Friday morning and delivered this morning.

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