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Weight loss injections/treatments

Discuss weight-loss injections and treatments, including personal experiences. Mumsnet hasn't checked the qualifications of anyone posting here. You may wish to speak to a medical professional before starting any treatments.

Pen is broken - help!

12 replies

lastnightadjsavedmylifee · 20/04/2025 07:57

Hoping someone can help. Just gone to take my fourth dose and my pen won't turn. Will only go 6 clicks so only a fraction of the dose. I go on holiday tomorrow so really need this dose today and don't want to rely/risk getting insulin needles tomorrow. Also really peed off that I'm having to do this when I'm paying £196 for the pen from boots so £50 a dose and it's not even working.

Anyway, can someone please tell me how to "break" the pen and get the full clicks please?

OP posts:
piefacedClique · 20/04/2025 07:58

£196! Wow! Much cheaper suppliers elsewhere btw! Get to a pharmacy when you get to your destination. Will be super easy. If not you can force it but it’s very hard. I’ve only managed to do it once before.

Rainbowchicken · 20/04/2025 08:00

Try changing the needle, I had this once and it was the needle stopping it turning.

SilenceInside · 20/04/2025 08:03

Definitely change the needle and see if that helps.

SilenceInside · 20/04/2025 08:05

Also, if you try to force the pen by doing a hard twist, often the whole internal plunger mechanism breaks, so you’d have to use syringes then anyway.

CatsorDogsrule · 20/04/2025 16:40

Are you certain that it's your 4th dose? You'd be surprised at how many people get it wrong and have already had 4 doses. It's the amount of medication still in the pen that misleads them.

VelociraptorsVelociRapping · 20/04/2025 16:59

CatsorDogsrule · 20/04/2025 16:40

Are you certain that it's your 4th dose? You'd be surprised at how many people get it wrong and have already had 4 doses. It's the amount of medication still in the pen that misleads them.

This is what I was going to say. It’s certainly possible that you have a faulty pen but if it has worked perfectly for the previous doses then it’s highly likely that another explanation is user error due to miscounting doses. I’ve certainly done it myself.

bigknitblanket · 20/04/2025 17:20

Did anyone else read this as PENIS broken or just me?

WeAllHaveWings · 20/04/2025 19:07

Does it look like only 3 doses taken?

if yes, try another needle to see if it helps. Otherwise you can either return to boots (use the advantage you have of picking up that you can also take it back) or buy syringes online to extract

Pen is broken - help!
lastnightadjsavedmylifee · 20/04/2025 20:56

Yeah it's not my first pen so I know there's usually liquid leftover but it looks half full. Definitely looks like the pic above. I also only get 4 needles a time and this was the only 1 left so no confusing it. Not helpful if it's a dodgy needle though. I've spoken to boots online who have been semi helpful and have said to take it back to boots in the morning and they'll sort it. Just concerned as unless they have any pens in stock I'm not sure what they can do to help, also doubt they'll replace a pen on the last dose with a full one. I've ordered syringes to come tomorrow so that's my backup option (as long as they get here on time).

OP posts:
lastnightadjsavedmylifee · 20/04/2025 20:56

bigknitblanket · 20/04/2025 17:20

Did anyone else read this as PENIS broken or just me?

Now THAT would be a bigger problem 🤣🤣🤣

OP posts:
Lola3034 · 20/04/2025 22:29

It is good that they told you to go to your boots pharmacy. Firstly, if they cannot get it working, they can either sell you needles to extract it or will have to give you a new pen! How else can they offer you the dose? Insist on a replacement pen and hopefully you'll get it.

Seaitoverthere · 21/04/2025 06:39

Someone I know had this on 4th dose and Boots gave her a new pen

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