Hi, I ordered my first pen with Farmeci on Sunday, I had issues uploading a video, a few hours later I got a message from them to upload photo and video which I managed this time on their chat and since then I've heard nothing. I'm eager to get started while I'm in the frame of mind! Just wondering about anyone else's experience with Farmeci. When I go into my order it says awaiting information. But if I follow the link from an email the video and photo is there for me to see.