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Weight loss injections/treatments

Discuss weight-loss injections and treatments, including personal experiences. Mumsnet hasn't checked the qualifications of anyone posting here. You may wish to speak to a medical professional before starting any treatments.

Curate delivery times

9 replies

RunSlowTalkFast · 17/12/2024 12:59

Has anyone ordered from Curate?

How long did it take to approve and deliver?

Ordered on Sunday but going away for Christmas this coming Sunday morning so hoping it will arrive by Saturday night.

Ordered my previous 2 oens from different pharmacies who were v quick and updated me a lot more!

(I realise it has only been 2 days)

OP posts:
NoTouch · 17/12/2024 13:42

With it being the run up to Christmas and a peak period and also the first experience of higher volume Mounjaro orders around Christmas for many of these pharmacies, you might be best speaking to Curate directly to see if there are any concerns. Previously earlier order experiences, even last week, might not reflect what is happening this week.

Remember you will need to factor in potential delivery delays too at this time of year.

In hindsight, changing supplier at this time of year might have been a bad idea.

Hope it arrives on time!

RunSlowTalkFast · 17/12/2024 13:52

They have no phone number 😭

Really regretting this now!

OP posts:
SilenceInside · 17/12/2024 14:01

Curate did not meet all the GPhC standards in their last inspection in October this year, and are subject to an improvement plan,

https://inspections.pharmacyregulation.org/pharmacy/detail/curate-health-9012358

This is the action plan they are supposed to be actioning

https://inspections.pharmacyregulation.org/pharmacy/action-plan/9012358-2024-12-12-23827

NoTouch · 17/12/2024 14:03

Email it is then! Good luck!

(although just checking comments on their facebook page to see if there is a number there, you might need it!)

RunSlowTalkFast · 17/12/2024 14:06

Bugger.

The other two companies I used were so quick I obviously got a bit blasè 🤦🏻‍♀️

OP posts:
RunSlowTalkFast · 17/12/2024 14:16

Oh! Just got an email saying it's been approved, hopefully they're just as quick with the despatch!

OP posts:
TheSillyGoose · 17/12/2024 14:36

Curate were absolutely appalling for me, I ordered and was approved, then waited 2 weeks for it to be dispatched. When I emailed to ask for it to be dispatched they cancelled my order!

They still haven't refunded the money I paid even 3 months on.

Awful customer service.

NoTouch · 17/12/2024 15:17

Good news you are approved!

RunSlowTalkFast · 17/12/2024 17:36

TheSillyGoose · 17/12/2024 14:36

Curate were absolutely appalling for me, I ordered and was approved, then waited 2 weeks for it to be dispatched. When I emailed to ask for it to be dispatched they cancelled my order!

They still haven't refunded the money I paid even 3 months on.

Awful customer service.

OK so now I'm back to... bugger.

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