So I had a bit of time today and had a poke around the Highbrow Hippie website with my professional specs on (with the caveat that I know PR but I'm NOT an expert in luxury FMCG/consumer health & beauty).
It's not an established luxury brand as I assumed. It's basically a salon with its own small product line. The website is very 2017, first gen Insta, navigability is OK but it would need work I think to bring it up to the standard luxury brands have now.
All opinions on personalities, morals or who said what to who, from a purely neutral perspective this is a pretty disappointing stepdown for Meghan from the kind of brand deals she was courting just four years ago (Dior, Netflix, Spotify etc). I don't fully understand it, as I think even despite controversy, her brand probably still has value. More value potentially than the joint brand with Harry. So I can't explain why she's doing something so niche and cottage.
Unless she's a 49% shareholder in Highbrow Hippie and it's about to be bought by Olaplex or GHD of course!
Overall I would say that Meghan's brand has been hopelessly muddled from the start and I'd be willing to bet she's never actually sat down and talked with a professional adviser about what she wanted her personal brand to be. Her personal brand has gone through several permutations, which taken together, create confusion:
- Strong, knowledgeable, well-connected feminist (in the RF)
- Serene earth mother, disappointed rather than angry (Oprah interview)
- Comedic Princess Diary outsider making amusing pratfalls amongst English snobs (Netflix docu)
- Highly traumatised victim, extremely vulnerable (Netflix docu)
- Super connected confident star, bezzie of Beyonce (Netflix docu)
- Cool SoCal crunchy influencer (Aro / Highbrow Hippie??)
- Bringer of social justice and righter of colonial wrongs (calling US senators, doing vids with Harry, Parents Network)
I'm not talking about her personality here (as Walt Whitman wrote, we are large, we contain multitudes). I'm talking about her personal brand. She needs to pick one whilst there's still time. She's not very convincing as serene earth mother or comic actress, social justice won't work in a post-Kamala world and while she still uses her title. I'd say she should go down the crunchy SoCal influencer route; it's a ridiculously overcrowded market but her name still just has that cut-through. A lot of the initial hits would be from curiosity though rather than committed buyers so those Aro products had better be damn good. And crucially, differentiated. If she can get that on the road and making money by this time next year, she could still be OK professionally, I think.