Exactly. There's a big difference between nebulous unnamed gossip "sources", and those speaking out on condition of anonymity to credible journalists whose accounts back up named sources, documents and proven facts.
The fact is that the Bloomberg article's unnamed sources backup the previous statement from the named Spotify exec, and make sense in the broader frame that many celebs had significant amounts of cash thrown at them and struggled to come up with interesting and original content to justify the fee. Harry produced zero content and Meghan 12 episodes in nearly 3 years.
I don't think that's "hate", it just proves that it's a difficult business to be in, and it's not easy to do. Many people underestimated it.