The statements on the Maxi dip page said both:
- Small/Medium/Large backpacks in this dip
- Value of between £59.95 and £89.95 (Which they later changed to £54.95).
Small Bantrys are £54.95, so those buying prior to the website change didn’t expect them to be Maxi dips as they don’t meet the originally advertised price range. Tens, maybe hundreds have been sent small Bantrys when people believed their products would be priced higher and therefore not include them.
So they were missold. And Roka then sneakily changed their price bracket to reflect this, I suspect in the hope that people didn’t notice. But for people who know and buy the bags, we may have been expecting Small Canfields or Finchleys which cost more, but not the Bantry.