Red Direct

[msmorgan]

I don't usually post on here but just wondering if anyone who ordered from Red Direct during the 40% off sale has had any problems with their orders?

I ordered a Michael Kors watch, Alex Monroe horseshoe necklace and a Cath Kidston girls umbrella on Thursday evening and all were showing as being in stock and were still in stock the following evening.

I used express delivery but had not received anything so I emailed customer services. I have just had a reply saying unfortunately the items I ordered are out of stock and my order has been cancelled.

So annoying! If they had contatced me to say the items were out of stock I would have reordered a different watch and necklace while the sale was still on.

Should have been astonishingly awful not astonishly awful though they are that too

They've nearly driven me mad! I had to send one item back which involved taking a day off work to ensure it was collected and LOADS of calls and unanswered emails trying to get my money back. A month on I think we have agreed that they'll refund me although they cannot locate the item in their warehouse, I'll believe it when I see the money appear in my account.