~ Have you ever bought any M&S Kidswear? What's your overall opinion of it? If you're a regular buyer, what makes you buy? If you're not, is there anything specific that's stopping you? What other brands/shops do you buy kids' clothes from?
I have bought M&S kidswear and have had it bought for me as gifts.The quality is good and things wash well. The "value" Indigo baby jeans were absolutely brilliant.
Unfortunately a lot of the stuff, for girls in particular, is spoilt by horrible trims/embroidery/applique and there is a tendency for things to be really awful colours, a lot of salmon/taupey stuff which is just vile. I like brights and patterns but find a lot of the M&S stuff migraine inducing. I think the styles for slightly older girls are a bit "trashy" as well, too much lame and animal print.
Don't buy M&S very often as I find the colours and patterns very garish and the sizing is odd, most things seem very very large but the legs of tights are very short!
I buy most stuff from Next, Gap and George at Asda, I think M&S quality and pricing is comparable but the design is really letting you down. Sizing is just too big as well - if I don't have the child with me I often end up having to return and size down, recently a dress for my only slightly smaller than average 2 year old that had to be exchanged for 9-12m!
~ When you're shopping for kids' clothes, what are the most important factors? Is it cost, quality, colour/design, style or brand/label? Or a complicated combination of all of those?!
I want things that are well made and will wash well and stand up to playtime, but I do like fun/pretty things for DC so the design is important. A choice of colours is a big selling point, particularly for boys as so much is just beige, brown or blue and it's SO boring! Skirts need to be short or full enough to allow them to run about and I do really like the way Gap provide little pants with their baby and toddler skirts and dresses, I wish all shops would do this.
I don't mind cartoon characters on kid's clothes (my DD loves Hello Kitty and has lots of stuff with her on) but I prefer slogans and text to be kept to a minimum. I was bought an otherwise lovely Autograph outfit for my DD that says on the back "All the cool girls dream of becoming a superstar" - she's never worn it because that makes me want to puke!
~ Do you tend to shop in store or online for kids' clothes and why? If you shop in store, do you look online at what items you might buy beforehand, or do you tend to go and see what takes your/your DC's fancy?
I shop in store for M&S kidswear as there is not that often anything I like, just the odd gem, so I tend to just pop in if I'm passing (I do shop in M&S quite a bit for myself). As mentioned before I find the sizing huge so wouldn't dare buy online, I have to be able to see the garment to judge the size.
~ Is there anything that you think M&S could do to encourage you to buy their kidswear? Or buy it more often if you already buy it? Is there anything missing from their kidswear ranges that you'd like to see more of? Do you think they cater for certain ages better than others? Or for boys better than girls or vice versa?
Improve your overall designs - get more up to date, your stuff does not compete with Zara or Gap in terms of design and a lot of it is rather frumpy!
Bring back classics. When I was pregnant with my DD I saw beautiful little princess line wool coats in pink and navy, the kind I remember having, and Mary Jane shoes, but these days there only seem to be garish patterned anoraks. Plain cardigans and jumpers in a range of colours, corduroy pinafores and dungarees, wool coats, pretty cotton dresses, printed shirts for boys, that's the sort of thing I expect to be able to buy in M&S.
Sort your sizing out. George at Asda comes up big IME but not as big as M&S, but then the legs on your tights are really short!
I would like more choice of tights for preschoolers. M&S tights beat Next into a cocked hat for quality but Next have far better choice of colours and designs.
~ Thinking specifically about the M&S baby ranges, what's your overall opinion of these? Do you think there's enough variety? Is there anything you'd like to see more of?
The quality of the baby stuff is lovely, but it's overwhelmingly pale pink, pale blue or white. Some more exciting designs and some bright colours would be great. The layette sets (7 piece I think, about £15, with vests/jersey cardi/trousers/bib etc) are absolutely fantastic for price/quality, I would like more choice of design in those as they make lovely gifts.