~ Have you ever bought any M&S Kidswear? What's your overall opinion of it? If you're a regular buyer, what makes you buy? If you're not, is there anything specific that's stopping you? What other brands/shops do you buy kids' clothes from?
I work near a branch and often go in and browse the kidswear on my lunchbreak. I find it hit and miss. Sometimes it's great and I love the items on offer, but other times it's bland and too character based or very "boy"ish with lots of blue and grey which I'm not keen on. (I only have a son).
Things I've liked from there have been socks and pants, I bought some really funky socks there which just have little details which make them slightly different, and the pants have a good mix of character prints (popular with potty trainers!) and more neutral designs. I like the way the character ones aren't just plain either, they have stripy backgrounds for example.
I find the multipacks of t-shirts good value and they seem to have a nice selection, unlike some where there are one or two nice ones and the rest are boring or impractical colours like plain white.
The character stuff is a bit too much for me, especially if it looks tacky. There was a nice Thomas hoodie in there recently which was really nice though, in a kind of retro style, it didn't look cheap and I would have bought it had we not already had enough jumpers.
What puts me off buying is: Bland colours, styles not to my taste (tacky character clothes, sporty clothes) and expense - I don't want to pay over £10 for a pair of trousers or a jumper/hoodie.
What I like: Bright, bold colours, something a bit different/unique, comfy looking clothes, multipacks which offer value for money.
Other brands: Next (only in sales or on multibuys, though), Boots (mainly in sales/multibuys but sometimes from regular rails), H&M, supermarkets, ebay.
~ When you're shopping for kids' clothes, what are the most important factors? Is it cost, quality, colour/design, style or brand/label? Or a complicated combination of all of those?!
Combination generally. I won't pay more than £4-5 for a t shirt, and no more than £8-10 for a pair of trousers or a jumper/cardigan/hoodie, unless I really liked it. After that will be style or design. I probably wouldn't buy something if it looked bad quality or like it wouldn't last, but I've never really come across this in shops. TBH, they grow so quickly and DS doesn't wreck his clothes as a rule. I have to like the design which for me is bright colours, funky prints, not characters, slogans are okay, but they have to be child-appropriate, and I don't like ones which centre on things like "Next tantrum in 40 seconds" or "I'm noisy and messy because I'm a boy!"
~ Do you tend to shop in store or online for kids' clothes and why? If you shop in store, do you look online at what items you might buy beforehand, or do you tend to go and see what takes your/your DC's fancy?
I look in store because I don't want to pay postage costs and wait for items to arrive. Sometimes I browse online first, if I am bored online.
~ Is there anything that you think M&S could do to encourage you to buy their kidswear? Or buy it more often if you already buy it? Is there anything missing from their kidswear ranges that you'd like to see more of? Do you think they cater for certain ages better than others? Or for boys better than girls or vice versa?
I'm always looking for nice, comfy trousers which don't have silly fashion cuts (skinny jeans for a 3 year old??) or slogans or characters on. Tracksuit bottoms are okay but I prefer them to be plain or e.g. with one stripe, not multiple stripes or numbers etc. Unusual colours or shades are nice, like dark green, purple, orange, dark turquoise, nice rich browns. And again, under £10 if possible - I'd be willing to buy trousers in multipacks to reduce the cost too.
~ Thinking specifically about the M&S baby ranges, what's your overall opinion of these? Do you think there's enough variety? Is there anything you'd like to see more of?
Haven't looked at the baby range for a couple of years now, so can't answer this one without looking at the website.