DLA WAITING TIMES THREAD 65

[zoeybrooks45]

Please feel free to add your scan date and whether it's a new claim/mandatory reconsideration/change of circumstances or renewal.
New claims (NC) - people are being told the wait time has increased to 25 weeks! I would say most are done before this though around the 20 week mark?
Mandatory reconsideration (MC) and Change of circumstances (COC) is around 20-25 weeks.
Renewals tend to be between 15-20 weeks.
If you disagree with the outcome of an MR you can appeal and go to court (tribunal)
Scan date is the date DLA scan your application forms on to their system, if you downloaded your application forms then this will be from when your award will be backdated from. If you called up for forms then the date on those is the date yours will be backdated from.
If successful and claiming universal credit (UC) please update them as this will entitle you to disabled child element adding extra to your award.

any news? i’m thinking of ringing but it’s just going to do my head in if their isn’t a update lol x

N/C SD 29/10.

Still with a DM might call and ask later 🤣

omg i rang and mine is still with a DM aswell the wait is killing me lol what’s your SD? x

Not sure how long it will be with a dm for dunno weather to wait till after the weekend now too call 😫

For people doing renewals, when are you finding out the decision? Is it just before the award is due to end? Or sooner?

i might leave it until monday now because i’ve heard of people been award of a weekend.. what’s your SD? x

29/10 and ill see hopfully ill hear today tho 🤣 cant stand the wait

@Kizzy0204 @Glitzxx NC SD 21/10 I got a text saying it's with decision maker on Tuesday, phoned up yesterday and it's still with the decision maker, we all seem similar so hopefully we hear something next week🤞🏽

Shall I ring? 🤣 My SD is 8/11 seen a few been awarded around and after my date 🫣

I probably would lol. Seen a few people on Facebook 13/14 Nov been awarded yesterday. xx

Fingers crossed ill call monday x

4 days ago I got a call asking why I didn’t I send the renewal in time as I submitted a NC because I missed the date I explained the reason why then she said ok I’m going to write it all up now.
the day after I called they said a decision has been made and I have to wait to receive the letter… still waiting.. so dunno if I been accepted or declined the waiting is intense lol.

scan date 24/10

I've just received a call confirming bank details, it's been with decision maker since Tuesday. Is this positive and been rewarded or do they always do this?
NC SD 21/10

NC SD 26/10 not heard anything so called and on hold

i’m hoping so too! seems people with scan dates after us are been awarded 🤦🏻‍♀️ i guess ours is just with a DM who take their time 🤷🏻‍♀️😂

I had a call yesterday at 3.45pm asking me for bank details, a little bit of extra information and said a decision would be made by today and that she would text me. She was honestly so lovely on the phone :) I'm so tempted to ring up though, or do I just ride it out til about 4pm before I ring? The woman on the phone when I rang for an update said it wasn't even with a DM yet and said 25 weeks, then 3 hours later, I got a call from a DM 😅

did you find out if they have made a decision?

Im calling towards end of day 🤣 i dont care if im annoying lol 🤣

Renewal due 05/06/2025
Sent 14/02/2025
Scanned 18/02/2025

I'm interested to know the same... I got told I will be looking at end of April to mid May

I got a call to confirm bank details and they said it was with a case manger now, so I'm wondering if after the decision maker it goes back to case manger to confirm everything and put through the reward letter/money or decline letter? So confusing you get told one thing then another thing, and they wonder why people keep phoning up🙈

I called yesterday and was told it was with a case manager.... I have literally cleaned my house house trying not to call them today 🙃

That sounds like they’ve made a decision, you can always ring back up because if they have I was told what I had been awarded over the phone x

No decision has been made. It is currently being looked at. I asked since when and he said the 8/11/24. So I asked if it's currently being looked at as it is my understanding they aren't looked at every single day? He repeated himself and said I've answered your question. I said you haven't. He then stated he does not have that information and it can take up to.... 25 weeks and I do not need to call again. I thanked him for reading off his script.

🙄

Anyone else been cut off by the DLA department? I’ve been cut off twice now once whilst on hold and once whilst actually 3 to an advisor, I’m fuming I’ve been sat on hold now for over two hours.

I've just got through after 8 minutes x