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DLA WAITING TIMES THREAD 64

988 replies

zoeybrooks45 · 07/02/2025 07:06

Please feel free to add your scan date and whether it's a new claim/mandatory reconsideration/change of circumstances or renewal.
New claims (NC) - people are being told the wait time has increased to 25 weeks! I would say most are done before this though around the 20 week mark?
Mandatory reconsideration (MC) and Change of circumstances (COC) is around 20-25 weeks.
Renewals tend to be between 15-20 weeks.
If you disagree with the outcome of an MR you can appeal and go to court (tribunal)
Scan date is the date DLA scan your application forms on to their system, if you downloaded your application forms then this will be from when your award will be backdated from. If you called up for forms then the date on those is the date yours will be backdated from.
If successful and claiming universal credit (UC) please update them as this will entitle you to disabled child element adding extra to your award.

OP posts:
Thread gallery
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Gmam1994 · 10/02/2025 15:55

zoeybrooks45 · 10/02/2025 15:50

Has anyone had a call from this number before +44 800 023 2635

It’s dwp could either be universal credit or dla, they’ll probably try and call again then send a text message saying they tried to call

Riiiiiight · 10/02/2025 15:55

Hmmm, I just rang to see if I would get the automated message and I did, maybe it's for everyone? Nc scan date 21/10

Danielle822 · 10/02/2025 16:00

I Recieved a call from universal credit back in December as I changed my phone number and they had to ask few security questions

Danielle822 · 10/02/2025 16:01

Sorry off that 0800 number

zoeybrooks45 · 10/02/2025 16:11

Danielle822 · 10/02/2025 16:00

I Recieved a call from universal credit back in December as I changed my phone number and they had to ask few security questions

I thought so I was awaiting UC backpay. But they left no message. So confused. Nothing on journal aswell x

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Mummyof5kiddos · 10/02/2025 16:13

How many weeks in advance is renewals being sent out?

Danielle822 · 10/02/2025 16:17

Zoeybrookes45
that is strange as when they try ringing usually they will leave a message on journal hopefully they contact you back soon

UmElise · 10/02/2025 16:18

zoeybrooks45 · 10/02/2025 15:50

Has anyone had a call from this number before +44 800 023 2635

Yes it could be dla. I received a call from that number and it was my decision maker

DLA WAITING TIMES THREAD 64
zoeybrooks45 · 10/02/2025 16:21

Danielle822 · 10/02/2025 16:17

Zoeybrookes45
that is strange as when they try ringing usually they will leave a message on journal hopefully they contact you back soon

I know! But they called back guys it’s UC verification for backpay hopefully it’s sorted by this week x

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Ems20112019 · 10/02/2025 16:25

zoeybrooks45 · 10/02/2025 16:21

I know! But they called back guys it’s UC verification for backpay hopefully it’s sorted by this week x

Hey, how long did you wait for UC back pay? X

Stacey0909 · 10/02/2025 16:46

Hi there anyone waiting for tax credits back pay? I’m no longer with them but have requested it from April last year they said up to 2 weeks for the letter money will go into bank account soon this was last Monday also if I owe them from when I moved over to uc will the deduct it from what they owed me?

Nirzhara · 10/02/2025 16:56

Yeah I did got call from this number she asked about my son night routine after few days I got awarded for his daily care

Kellbell14 · 10/02/2025 17:04

Alanbow85 · 07/02/2025 10:54

NC SD 30TH SEPTEMBER JUST GOT OF THE PHONE WAS TOLD THAT A DECISION HAS BEEN MADE BUT WOULD NOT TELL ME OVER THE PHONE..

Call back option 4

zoeybrooks45 · 10/02/2025 17:09

Ems20112019 · 10/02/2025 16:25

Hey, how long did you wait for UC back pay? X

I was awarded 29/01. Then was was waiting for backpay all this time “verification”. Someone on the thread told me to make a complaint. I made it Saturday. Today recieved letter for backpay and approval. Should get within two days in bank. Hope that helps x

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UmElise · 10/02/2025 17:15

zoeybrooks45 · 10/02/2025 17:09

I was awarded 29/01. Then was was waiting for backpay all this time “verification”. Someone on the thread told me to make a complaint. I made it Saturday. Today recieved letter for backpay and approval. Should get within two days in bank. Hope that helps x

That’s great news x same thing happened to me, as soon as I complained I received my back pay within days

UpsideDownAndBackToFront · 10/02/2025 17:17

Mummyof5kiddos · 10/02/2025 16:13

How many weeks in advance is renewals being sent out?

My award ends this week and we got the renewal from 9th October. So around 18-19 weeks ahead?

UmElise · 10/02/2025 17:20

Ugh I can see over £4250 pending in my account from dla😭😭 this feels so surreal

Ellie75su · 10/02/2025 17:38

UmElise · 10/02/2025 17:20

Ugh I can see over £4250 pending in my account from dla😭😭 this feels so surreal

Amazing!
Seeing people getting what they deserve for their children fills me with so much joy 🥰

fedup1212 · 10/02/2025 17:40

UmElise · 10/02/2025 17:20

Ugh I can see over £4250 pending in my account from dla😭😭 this feels so surreal

Brilliant 🤩

Ems20112019 · 10/02/2025 17:41

zoeybrooks45 · 10/02/2025 17:09

I was awarded 29/01. Then was was waiting for backpay all this time “verification”. Someone on the thread told me to make a complaint. I made it Saturday. Today recieved letter for backpay and approval. Should get within two days in bank. Hope that helps x

Okay great that does help thank you. I’ll wait a week or so and make the complaint if I need to xx

UmElise · 10/02/2025 17:53

@fedup1212 @Ellie75su thank you both x it’s a back dated payment from December 2023

Ellie75su · 10/02/2025 18:00

UmElise · 10/02/2025 17:53

@fedup1212 @Ellie75su thank you both x it’s a back dated payment from December 2023

Oh my goodness! That's a long time to wait! Did you have to take it to tribunal?x

UmElise · 10/02/2025 18:04

Ellie75su · 10/02/2025 18:00

Oh my goodness! That's a long time to wait! Did you have to take it to tribunal?x

No I a requested a late mandatory consideration, usually they say it has to be done within a month but I requested it 8 months later after my son was first awarded hrc. And they accepted it. It was for hrm x

UmElise · 10/02/2025 18:07

Ellie75su · 10/02/2025 18:00

Oh my goodness! That's a long time to wait! Did you have to take it to tribunal?x

after requesting the late mandatory reconsideration back in August my son was awarded hrm last week x hence the large amount I got payed

Princess23 · 10/02/2025 18:10

What scan dates r Mr on or around please sd 3/9 23 weeks waiting???? X