DLA WAIT TIME THREAD 59

[zoeybrooks45]

Hello everybody, I have made a new thread please put in your scan date, hopefully we hear some good news this month. please be kind and feel free to share scan date, entitlement award and what child is diagnosed with as others in similar position can feel uplifted in these stressful times. 💐
New claims (NC) are taking ‘around’ 20 weeks.
Mandatory Reconsideration (MR) & Change Of Circumstances (COC) between 20-25 weeks approx.
Renewals between 15-20 weeks approx
tribunals: when you disagree with MR and are considered by a court
scan date (SD) date form was scanned on the system and counting weeks for decision
original claim date: date you called up for the forms and you will be backdated
UC : universal credit
DWP: department of work and pensions
DM: decision maker; the person who assesses each claim and awards/decline a case
number for an update 121-4600 0800 121-4600
currently we are in July/August for decisions! xx

@SKB12 Yes a team leader is completely different to a DM.. But if a call handler told you a team leader is calling you that could mean anyone because the call handlers call the case managers DMs and all sorts.. Is it for a complaint because that will just be someone higher up in the call centre i assume

Oh god. That must’ve been gutful to have your hopes dashed like that

I thought all of them just went to the main handling site in Wolverhampton hun xx

Felt like the stress was finally over for a brief moment but came back to reality rather quickly 😂 mind you I feel like stress is the only thing that keeps us all going sometimes

No!! I have photo evidence and signed for my post was there Wednesday 6am and still not on the system people after me has been scanned on same day! Cant understand x

@Chels2020 I mean when they say they haven't recieved a claim or evidence or it's lost in the post - pretty sure they throw some in the shredder when they cba.. I'm just jesting

Yeah I reckon so 🤣🤣 fingers crossed we all hear soon enough I’m 21 weeks today and slightly fed up now x

@sjay1017 yes sorry all national mail for the dwp goes through the Wolverhampton mail centre they have two sites.. Site A and site B

Oh I was told handling site b when asked for my post code. Xx

@@sjay1017 yes did you write disability benefit centre 4 on envelope? Have the recieved it?

Yes, it’s to discuss why claims are being done out of date order etc.They just said a team leader would call to discuss

@SKB12 ooo okay, yeah i assume that will be someone higher up in the call centre or they could escalate that to complaints so may be a manager

Thank you. Now would be a good time to call with my little one sleeping 😅

I’m not yet 19 weeks and already in the fed up group 🤣

@SKB12 they will wait until your house is chaos to call 😂📞 it's always the way

Renewal Scan Date 20/11

anyone know how long renewals are taking or is it the same as NC and MR?

Of course! I even have to escape to the garden to get some peace 😂

Ok so I caved and just rang them. SD 02/08 told it is with a DM. Not sure if I believe that. I did ask for a note to be put on for me to get a text when decision is made. He said it may still take up to 25 week!! He did say calls are quiet today if anyone is thinking of calling. Rooting for all the July people before me though. 🤞🤞

What guidelines was you reading? X

Just Google dla decision making guidelines xx

@sjay1017 my son must fall in to the “higher” category he’s nocturnal. Awake all hours of the night and currently fast asleep!

Right im gonna torture myself some more and call them 🤞🏻

@Shymama at least it may be a good day to ring. The guy I spoke to couldn't help enough 🤞

That’s my daughter 13 nearly 14 right now fast asleep. Just had meeting with school on teams. After 3 years of no school they finally trying to help me get her back to school, which she won’t. have to put in another claim as they didn’t recieve my form apparently so
lost 8 weeks of a claim.
my school suggested one hour on a Monday and Friday of a teacher she likes. That’s it she couldn’t do that this week and wouldn’t. Now it just get her into the school to pick up some forms for s19 and home learning sometime next week.
honestly the battle with these children are real, she suspected adhd/asd it’s at panel, but my daughter won’t sign the doctors consent form for me to access these records so she could of been diagnosed now and I won’t be able to find out as she 13 and turned it all into a a game. So frustrating xx

Oh I'm crying!
Phoned and the man that answered was probably one of the nicest I've spoke to, Decision made on 11/12 MRC 2 years, back payment due by Tuesday.
Hoping everyone else hears soon! 🤞🏻