Hi all
Scan date 4/3.
Phoned today to ask that text alerts are on.
Inital call handler said that it looked like a decision had been made but he wasn't able to tell me what it was but that a letter was in process. He then said that he would be able transfer me through to a different team who could 'talk me through it'.
3 mins on hold, he came back and said that the decision HADN'T been made, that he'd asked for text alerts to be activated and that he expected there would be a decision imminently, maybe in the next week or two...
So my ADHD brain has played and replayed this conversation over in my head and drawn the conclusion that we have been unsuccessful but they arent allowed to tell people over the phone - therefore I have to wait for a letter to hit the doorstep...
Thoughts?