So your basically asking them to reconsider there decision, and you can then add extra evidence and supported letter, you can either do it for over the phone or do it in writing, they do skim everything so I think you've done right, i personally don't think they'd read much of the full day schedule anyway, again they'd skim, because the form is literally that, if your thinking extra evidence because that's what you lack in, any professionals or anyone even your mother can give personal statements and send them in? Sorry it's long, it's so frustrating for everyone isn't it. Please don't worry, I barley had any evidence when I first claimed, just a statement from nursery x