DLA WAIT TIME THREAD 38

[TheHeadOfTheHouse]

Scan date 15/12.

Did you manage to get through?

1hr and 45 mins on hold up to now

Can I ring up and ask what’s going on people who sent forms in January are getting told if they have been accepted or not yet mine was done December and still not been told anything how can people be finding out before us who did them before them

Yes ring up !! But do it bang on 9am

Yes I will do I don’t get how they can do that when I rang up today and last week they just said with the dm and to wait till 15th may

I think they shut at 5pm?

Chances are i wont get through before then 😡

Nooo im waiting for your update. Dont hang up😂

I’m still on hold as well. 1 hour 15 mins

I hr and 50 mins now on hold.

i’ll stay on the line until they cut it off at 5pm

@Summertimego I think it depends on d.m backlog, contact for extra info and if childs national insurance no is required. I know some have been told no update one day then next been told claim is done

It will cut off at 5.30. They should answer before then surely

I rang but didn’t get through. Was on hold for an hour with child benefit. Called dla straight after and was on hold for an hour with them too so I just cut off. 2 hours of listening to horrible music 🙁
I’ll call tomorrow morning xx

I'm 1hr40mins in
Think it's 530 close?

I will be ringing at 9am after seeing a few awards today on my scan date and Jan dates. It's really deflating now but at the same time it's such good news for the December ones

Lines shut at 5.30 they cut the call once it hits 2hrs

I’m new to DLA, so have no idea of the process. I applied for DLA for my daughter and sent the forms in to them on the 18th December. I had this message yesterday by text:

We are still looking at your DLA1 Child claim. When a decision is made we will confirm it in writing. There is no need to contact us about it.

How long can I expect to wait? I see from other posts that lots of people are ringing them. Is that of any benefit, given that I’ve been told not to contact them? I thought I might have heard something by now!

Yeh I’m so pleased for everyone that has been awarded but still disappointing when some was sent in after me 😢 I just want to know the outcome either way

Ask to speak to someone senior, they have changed the rules normal call handlers cannot disclose the information I complain and asked to speak to someone senior and was told straight away if I’ve been awarded and what rates. Hope it’s good news for you x

I got through at 1 hr and 56 mins on hold!

got through to a very helpful lady who told me hes been awarded middle rate care and low rate mobility until Nov 2025, so a 2 year award.

i cant believe it!!!!

Congratulations 👏🏻❤️
Hopefully she answers my call to 😂

Wooohooooo. Im glad you called back. You would of been worrying all night. So pleased for you and your little one 💝

That text is standard. Calling up you will be able to ask if there is any hold up or if an award has been made or not

Congratulations! So glad you rang back! 4 minutes before the apparent cut off time too!! I was cut off exactly 2hr 0m 0s on Fri 😡remind me of your scan date please hun they're all just a blur now lol

Would they not have said if an award had been made though? Or let me know if any hold-up? I’m clueless as to whether or not I need to get involved. Do you think I need to ring after this length of time? Or will things sort themselves out if I just wait?

Got through at 1hour53mins
Spoke to a lovely lady who said it's been on the DMs desk for ages now so she has sent them a message and asked them to look at it tomorrow and to also call me