Yes, she looked it up there and then whilst I was on the phone and the added it to my daughter’s file.
You just have to give your NINO and then it links to any children you’re claiming child benefit for. It was extra confusing for me as it was under my husbands NINO as he filled in the forms for the child benefit (but I filled in the DLA forms!)
Then I assume it went back to clerical team who cancelled the request made by them, and then put it back into dms pile.
I genuinely think I’d still be waiting for the request made on 22nd March by the clerical team if I hadn’t phoned and explained i am now in receipt of child benefit as I don’t think they get a notification of child benefit starting if it’s not being claimed at the initial scan date. It would also then become confusing as you could end up with 2 NINOS.
xxx