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DLA wait times 27 2024

901 replies

Robyn81 · 22/01/2024 15:31

Just starting a new thread as the old one will run out soon

OP posts:
Audreyp12345 · 12/05/2024 08:38

Hi recieved a text saying my claim is eith case manager I started my claim 4th march so looks like its been pretty quick how long does it stay with case manager before you know

Audreyp12345 · 12/05/2024 08:41

Have you heard back

ObsidianKnight69 · 12/05/2024 11:12

Same scan date as me (29/1) I recieved the text saying they still are looking at it on Tuesday. Hoping to hear back soon

whatisthis92 · 13/05/2024 09:38

Scan dates 26th January - called today as it was 15 weeks Friday, isn't even with a case worker yet 😩she said last weeks time frames where 15-17 weeks, they haven't had any updates yet on this week on timescales.

I'm really confused on how they work these cases as others scanned after me have had caseworkers and decisions by now - and all the forms are sent to the same place

Aww well another 2 weeks of waiting 😓

Audreyp12345 · 13/05/2024 09:52

I am on hold as it states on my text message our team are reviewing my daughters application ?
When they are finished they will write to me does this mean it's with a case manager

Audreyp12345 · 13/05/2024 10:19

OK just called a disision has been made on Friday letter sent out Saturday so wonder when I eill receive it as they don't say if I got it or not

Starlight0212 · 13/05/2024 12:56

I’m in the same boat decision was made letter was sent out on 7 may im still waiting for the letter they wouldn’t tell me over the phone letter still not came my scan date was 18 Jan 2024 they told me could take 10 working day for letter to get to me lol

Brightpink76 · 13/05/2024 12:57

Got the text to say
We are still looking at your DLA1 Child claim. When a decision is made we will confirm it in writing. There is no need to contact us about it.
Its been 15 weeks now 😔

Kmcx93 · 13/05/2024 12:59

Starlight0212 · 13/05/2024 12:56

I’m in the same boat decision was made letter was sent out on 7 may im still waiting for the letter they wouldn’t tell me over the phone letter still not came my scan date was 18 Jan 2024 they told me could take 10 working day for letter to get to me lol

I’d of thought if a decision was made 7th May you’re have had a payment by now if it was accepted.

Starlight0212 · 13/05/2024 13:06

No payment yet no post let my daughter as autism and bowel disease all medical professionals sent all letter and everything on 18 Jan this is new claim too she had this problem since birth didn’t no I could get help so I see what letter say when it comes 😐it’s scary wait …

Audreyp12345 · 13/05/2024 13:08

If it was excepted I was told payment would be no more than a week later as my friend has it for her son , so don't know jist have to wait and see

Eva1987 · 13/05/2024 13:23

Brightpink76 · 13/05/2024 12:57

Got the text to say
We are still looking at your DLA1 Child claim. When a decision is made we will confirm it in writing. There is no need to contact us about it.
Its been 15 weeks now 😔

Got this message last week, today is 15 weeks...I'm afraid to calling them 😭😂

Kmcx93 · 13/05/2024 13:54

You absolutely can be told over the phone if you’ve been awarded or not.
lots of people are told their awarded or if declined over the phone. Call back and ask to speak to someone who can tell you if awarded or declined as not had letter.

Kerrygrile · 13/05/2024 15:05

Brightpink76 · 13/05/2024 12:57

Got the text to say
We are still looking at your DLA1 Child claim. When a decision is made we will confirm it in writing. There is no need to contact us about it.
Its been 15 weeks now 😔

We are the same week then I rang today after text got told 21 June it will be decided .

Jess19944 · 13/05/2024 16:02

my Scan date was 21st feb still not heard anything. Hoping won’t be much longer but looks like it’s taking a while.

Kmcx93 · 13/05/2024 16:18

15-18 weeks currently

Kmcx93 · 13/05/2024 16:19

Jess19944 · 13/05/2024 16:02

my Scan date was 21st feb still not heard anything. Hoping won’t be much longer but looks like it’s taking a while.

People from 3rd week of January still waiting so you could be looking 4-6 weeks more!

Audreyp12345 · 13/05/2024 16:30

You think I should call back

Jess19944 · 13/05/2024 16:35

@Kmcx93 Yes it saying around 20 weeks all in all. I’m on 11/12 week so yes I am expecting to be waiting longer.

Eva1987 · 14/05/2024 10:46

Starlight0212 · 13/05/2024 13:06

No payment yet no post let my daughter as autism and bowel disease all medical professionals sent all letter and everything on 18 Jan this is new claim too she had this problem since birth didn’t no I could get help so I see what letter say when it comes 😐it’s scary wait …

Did you call them again?

Starlight0212 · 14/05/2024 11:53

They refused my daughter so I’m appealing

Starlight0212 · 14/05/2024 12:36

She got autism and bowel disease she 11 years old all evidence even school reports think it’s just one of them things

but I keep you all updated on how long this gonna be now

scan date 18 Jan 2024
letter 11 march 2024 taking 15 weeks to look in to it

16 week’s decision made letter sent out 7 may 2024

14 may called again they told me over the phone that they refused… but still waiting letter

Eva1987 · 14/05/2024 12:40

Starlight0212 · 14/05/2024 12:36

She got autism and bowel disease she 11 years old all evidence even school reports think it’s just one of them things

but I keep you all updated on how long this gonna be now

scan date 18 Jan 2024
letter 11 march 2024 taking 15 weeks to look in to it

16 week’s decision made letter sent out 7 may 2024

14 may called again they told me over the phone that they refused… but still waiting letter

That's horrible, Im so sorry for you and hope MR will come positive 🙏

ADT13 · 14/05/2024 12:46

Starlight0212 · 14/05/2024 12:36

She got autism and bowel disease she 11 years old all evidence even school reports think it’s just one of them things

but I keep you all updated on how long this gonna be now

scan date 18 Jan 2024
letter 11 march 2024 taking 15 weeks to look in to it

16 week’s decision made letter sent out 7 may 2024

14 may called again they told me over the phone that they refused… but still waiting letter

This is truly unbelievable. I feel so sorry for her, especially considering her health issues.
It's incomprehensible how DLA could refuse her when she clearly meets all the criteria.
Have you made sure to send them the autism certificate and report? It's crucial for her case.

Starlight0212 · 14/05/2024 13:02

If I could put up the report think it would shock you on how they have refused but am very happy to take this all the way for her i hope she by me chocolate at the end of it because she don’t want to start school in September because of her issues yes she leak every day poo no medication as help her but if dla like me to send week worth of clothing I’m very much happy to do so as we don’t wash them anymore we throw away as her confidence isn’t good but I’m wishing you all the best I keep posted … 😌