DLA wait times 27 2024

[Robyn81]

Just starting a new thread as the old one will run out soon

My scan date is 9th February I got a letter 3wks saying sorry it’s taking so long for a decision… it’s bee. With a decision maker for over a month now surely it doesn’t take this long for a decusion 😳

I phoned on Monday and asked for a letter with statement of reason and was told they would have to email dm as nothing on system. Any idea how long it will take to receive this as I know theres a time limit

I got a letter today acknowledging they received my forms and requesting birth certificate I sent them off 18/03

Oh no! Does every claim need birth certificate? If it does I shall probably receive the same letter as I didn’t know about that. I sent my sons form back recorded signed for so I have royal mails photo and it’s been signed for but don’t know if they contact to say it’s received. Fingers crossed we all get our children the help they deserve 😊

I posted my dla signed for and they received it on 5/04/2024. Upon reading online I am already prepared for a long wait but just wondering what I do now? Do I get confirmation from them? I’m very desperate for the DLA for my child. Not even for just the money for other problems i don’t wish to post online. Is it really taking Aslong as it sounds it is?

@Emssxo yeah it’s probs around 16-18 weeks but I think every situation differs. My forms was scanned February and I’ve was told June and now I’ve been told July, not a quick process unfortunately

@Jess19944 Thankyou for your response. Yes I figured it would be a long wait absolutely ridiculous. I hope yours get sorted. I’m so worried I didn’t send enough evidence. Was really hoping it would be quicker than this. Why do they say 8 weeks if it’s longer than that! Urgh frustration

No - not everyone gets asked to send the birth cert. We weren't.

@Emssxo I’ve been worrying about the evidence too. I received a letter dated 4th April to say sorry it’s taking so long but they are still looking into my claim so hopefully it won’t be much longer. Some people’s have been sooner but others have been longer, it’s crazy how much it differs.

They usually don't need the birth certificate but if they really need they will send you a letter like the did with us.

Has anyone been waiting for a change of circumstances decision?

Hi I rang dla regarding where my sons application is upto she said its with decision maker but should hear something by end of week and money owed usually takes 3 to 5 working days and get a letter 7 to 10 days later am not quite sure why she would say this if its still with the decision maker they received my claim form 13th January

If I haven’t received confirmation they got my form after 2 weeks should I chase them down to confirm? I only know it’s there because of Royal Mail but I am very aware this is all going to take a while.

@SamBusyMam yes I am currently waiting on COC forms logged 2/1/24

This is what I’m wondering too. I sent my sons on 12/04 special delivery, the Royal Mail sent me a picture of a stack of letters and signed for by dean… no chance you can tell my letter is in that pile🙄 do you know if the scan date is the day they received the letter back or the day the confirm they have it?

My scan date is 9th Feb I rang up yesterday and the guy said it’s still with the decision maker but I will hear back 28th June

Hello,
I called to claim dla for my son on the 20th November 2023.

I sent off the forms and all the evidence I could gather and heard nothing back.
i called in feb worried and they told me the forms were scanned into the system on the 2nd jan.

I was told approximately 15/20weeks and were reaching that end point now.

However I still haven’t heard a thing. Very worried i may have done something wrong as I’ve no idea what I’m doing.

do I call them or do I just wait. So far I’ve had zero correspondence from dla and it’s become very worrying.

any advice would be greatly appreciate

@Dsav ours is scanned the 2nd November too I rang up today as I had more evidence and they said it hasn’t been assigned to a decision maker yet but will be complete within 2 weeks

I rang them on 21st November and received a letter on the 2nd january stating that received my forms on the 19th december. From the day i rang them i had been waitinf 19 weeks. I had a text message last Friday stating my child had been awarded.

My advice would be to leave it till towards the end of next week before contacting them again.

Also when you rang them did you opt in to receive a text if your child qualifies?

Unfortunately it is a case of being patient and waiting.

Has anybody had a recent award? Just wondering what your scan date was and your award date was. I know every situation is different just wanting an estimate

how do I find out scan date?

@Emssxo they usually send a letter to say when the received your claim or if you call them they will be able to tell you

Literally had the award letter today and getting back pay tomorrow scan date was the 29th Dec but may vary for everyone ones else if that helps. Near enough 20 weeks we've waited for it

Scan date 13th january 2024 wonder how long wait time is everyone you ring the dates change