Android app issue - back button

[spiderlight]

Is anyone else having issues with the 'back' button on their phone booting them out of Mumsnet altogether when using the Android app? It normally takes me back to 'Active' but it's just started closing the app entirely. I'm on a Pixel 7, if that's relevant.

Sorry @notthe1Parrot, I missed that you were on Edge! Here are some instructions for clearing your cache:

Microsoft Edge (Windows desktop)

1. Open Microsoft Edge.
2. Click the three dots (…) in the top right hand corner.
3. Select Settings.
4. Select Privacy, search, and services.
5. Under Delete browsing data, click Choose what to clear.
6. Choose a suitable Time range - selecting All time will clear the full cache, which is the best option.
7. Make sure Cached images and files is selected.
8. Click Clear now.

@AmeliaPMumsnet - it is resolved for me now on the latest version of the Android app.

Great @spiderlight, thank you for confirming and apologies again about that!

Hi @AmeliaPMumsnet - I've cleared cache and cookies on chrome browser but still not able to use back button.

Same here on Samsung browser

@AmeliaPMumsnet
Thank you! Working fine now.

Cleared cache but still not working. On Google chrome. Thanks

Hi @AmeliaPMumsnet Just gone back on Edge. Not working again.

Also cleared cache on samsung browser and still not working.

Another one who's cleared the cache (I think) on samsung browser and no change

Same for me on browser for last 2 days

Back button not working for me either, on my laptop and andriod phone, both using Chrome browser. I've cleared cache.

@AmeliaPMumsnet @ImaniMumsnet @JoMumsnet

Any update? The fix you suggested isn't working. It's driving me crackers

Hi all,

We’re still looking into this at the moment. Would you be able to share a screen recording showing the back button not working? If so, could you please send it to us via email at [email protected]?

Thanks so much for your patience🙏

That's way beyond my tech skills! But there's nothing to record. I press on the back button and nothing happens.

It just doesn't work! No message, no nothing. You stay where you are, on the same screen

@AmeliaPMumsnet @ImaniMumsnet @JoMumsnet any developments on this? Making the site pretty difficult to use

Same here! Nothing to record at all, just nothing happens.

Yep, same problem here, on the website on my android phone.
Just press the back button and nothing happens at all.

@AmeliaPMumsnetit's started doing it again this evening, sorry!

What do you want recorded? It doesn't work 🤷🏼‍♀️

Same here. Back button doesn't work - samsung android. Frustrating and only applies to mumsnet

I was just looking for some help with this!
Same here started over the last couple of days.
Android phone, mobile web site, Chrome browser.

Again, only the MN website 🙄