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Original poster

Unable to access Mumsnet on laptop due to security verification

2 replies

notthe1Parrot · 23/07/2026 21:40

Good evening.
I am unable to get into Mumsnet on my laptop. The screen says performing security verification. I’m using up-to-date Edge.
I have refreshed and looked at the troubleshooting documentation, but no joy.
Please help!

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MNHQ

AmeliaPMumsnet · 24/07/2026 11:41

Hi all,

Thank you for flagging this and sorry about this. We're aware of the issue and are looking into a number of possible solutions. This is happening because we're seeing periods of very high traffic at certain times of the day, which puts pressure on our servers and causes additional security measures to kick in.

For those of you who aren't using the app, could you let me know:

  • Which browser are you using to access Mumsnet?
  • Do you usually stay logged in between sessions, or do you log out and back in each time you visit?
  • Do you know if you're accessing Mumsnet in incognito or private browsing mode?

This information will help us narrow down what's causing the issue and find the best way to resolve it.

Thanks very much.

MNHQ

AmeliaPMumsnet · 27/07/2026 11:22

Thanks all, this is all super useful information. We're continuing to look into this and will let you know if we have any updates.

Thanks so much for your patience!

Watch this thread for updates

Tap "Watch" to get all the latest updates

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