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The app keeps crashing

3 replies

SkinnyOatFlatWhiteForMePleaseBarista · 11/07/2026 18:57

Is anyone having issue with the app? It’s keeps booting me out.

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MNHQ

AmeliaPMumsnet · 13/07/2026 09:47

Hi @SkinnyOatFlatWhiteForMePleaseBarista

Thanks for letting us know and very sorry this is happening.

We're going to take a look into it now. But in the meantime, could you please let us know what version of the app you're using?

You can check this by opening the Mumsnet app and selecting the profile menu in the top right hand corner. You should see the version number at the bottom of the menu.

Could you also let us know roughly when this started and what you're doing on the app when it crashes?

Thanks!

MNHQ

AmeliaPMumsnet · 14/07/2026 11:46

Thanks for the update @SkinnyOatFlatWhiteForMePleaseBarista. We're going to continue to look on our side as it's very odd this started happening randomly when we haven't released any changes.

Was it happening on long threads when you'd been scrolling for a little while?

MNHQ

AmeliaPMumsnet · 28/07/2026 16:25

Hi @SkinnyOatFlatWhiteForMePleaseBarista,

We've now released an update to the app which should help reduce crashing. Can I check if you're still experiencing any crashes?

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