The app keeps crashing

[SkinnyOatFlatWhiteForMePleaseBarista]

Is anyone having issue with the app? It’s keeps booting me out.

Hi @SkinnyOatFlatWhiteForMePleaseBarista

Thanks for letting us know and very sorry this is happening.

We're going to take a look into it now. But in the meantime, could you please let us know what version of the app you're using?

You can check this by opening the Mumsnet app and selecting the profile menu in the top right hand corner. You should see the version number at the bottom of the menu.

Could you also let us know roughly when this started and what you're doing on the app when it crashes?

Thanks!

Hi @AmeliaPMumsnet, thank you. It’s 45.3.8 and ironically it’s been absolutely fine today.

When I would scroll through posts or go to reply it just kicked me out. Lasted about 36hrs.

Thanks for the update @SkinnyOatFlatWhiteForMePleaseBarista. We're going to continue to look on our side as it's very odd this started happening randomly when we haven't released any changes.

Was it happening on long threads when you'd been scrolling for a little while?

Yes longer threads and mainly when I went to see all by OP or post myself. Genuinely odd.

Hi @SkinnyOatFlatWhiteForMePleaseBarista,

We've now released an update to the app which should help reduce crashing. Can I check if you're still experiencing any crashes?

Hi @AmeliaPMumsnet, it has been absolutely fine. It really was the oddest thing. Thanks for checking in though.