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Original poster

Why am I repeatedly asked for security verification to access Mumsnet?

6 replies

SOT3 · 31/05/2026 15:54

For a few weeks now every time I try to go on to Mumsnet it won't let me go on to the page, it always says 'Performing Security Verification' to check that I am not a bot.

It does always let me in eventually but takes several minutes which is quite frustrating if I only have ten minutes or so on a break to look at Mumsnet.

I have been a member on here for around 15 years now and have never had any problems with my account, no deletions or temporary bans etc, so it feels quite off that I am now having to prove myself before I am allowed to access my account now.

Please could you look in to this for me, and look at my account history to see that I am definitely not a bot, and please arrange for my account membership to go back to the way it always has been previously.

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MNHQ

LilyMumsnet · 01/06/2026 16:04

Hi @SOT3 ,

The security verification checks you're seeing aren't related to your account history, length of membership, or any moderation action on your account. They're generated automatically by browser security systems and can sometimes be triggered by factors such as browser settings, network configuration, mobile data connections, VPN use, or other signals that the system detects.

Can we just ask whether you're using mobile data to view the site? @LadyTable @AuContrairePubicHair if you could let us know whether you're on wifi or data too, that'd be extremely useful.

MNHQ

BeckyAMumsnet · 02/06/2026 11:06

Hello @SOT3 thanks for the info. We had added some extra security checks over the weekend and so you may be pleased to hear this wasn't an issue relating to your account in particular. We turn this on when the site is receiving an unusually high level of automated traffic just as a precautionary measure. Just checking you're able to access the site okay now?

MNHQ

KellyMumsnet · 07/06/2026 20:53

Hi there @SOT3. Yes, this should all be fixed now. Let us know if you have any further problems.

MNHQ

KellyMumsnet · 10/06/2026 11:44

Hi again @SOT3.

These checks happen at Cloudflare level, before the traffic reaches Mumsnet, so they’re not linked to whether you’re logged in or not. They’re triggered by things like traffic patterns, IP and, sometimes, where the connection is coming from. So some users may see them more often if they’re using a VPN, iCloud Private Relay, a proxy, or posting from a non-UK connection.

This isn’t something unique to Mumsnet as lots of sites use similar checks to protect themselves from automated or suspicious traffic, but we do appreciate that this is irritating if you’re being asked to prove you’re human while trying to read a thread.

We do need to keep some checks in place when we detect suspicious traffic, and in some cases they may stay on for locations where we repeatedly see problems. But we’ll keep reviewing it and ease anything we safely can.

MNHQ

LilyMumsnet · 22/06/2026 14:42

@SOT3 can we just ask, are you receiving our responses via email?

MNHQ

LilyMumsnet · 26/06/2026 14:45

No problem @SOT3

We realised it may look like we're ignoring you, and realised you likely hadn't been seeing our emails! Are you able to respond there when needed, or is it preferrable that we stick to the thread?

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