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Video ads at top of page that you can't click to get rid of

3 replies

Jshkag · 27/05/2026 18:41

Is this a new feature now? - video ads playing at the top of the page that you can't click to get rid of? They just keep on playing.
It's really horrible.
It's an M&S ad mostly but there are others.
I'm on an android phone on the mobile site.

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MNHQ

JoMumsnet · 28/05/2026 13:31

Hi @Jshkag

Thanks for asking about this. Any ads at the top of the page should have a close button which, if clicked, means the ad shouldn't show again for the remainder of the session. Is there no option to close this particular ad? Or is the button not working? Either way, please could you post a screenshot so we can take a closer look.

Thanks in advance.

MNHQ

JoMumsnet · 29/05/2026 10:37

Thanks for clarifying that, @Jshkag

A screenshot would be great if you can manage to grab one. Thanks in advance.

MNHQ

JoMumsnet · 29/05/2026 11:53

Thanks for the screenshot, @GandTtwice

We're taking a look and will be back with an update (or more questions) as soon as we can.

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