Video ads at top of page that you can't click to get rid of

[Jshkag]

Is this a new feature now? - video ads playing at the top of the page that you can't click to get rid of? They just keep on playing.
It's really horrible.
It's an M&S ad mostly but there are others.
I'm on an android phone on the mobile site.

Hi @Jshkag

Thanks for asking about this. Any ads at the top of the page should have a close button which, if clicked, means the ad shouldn't show again for the remainder of the session. Is there no option to close this particular ad? Or is the button not working? Either way, please could you post a screenshot so we can take a closer look.

Thanks in advance.

I had this too whilst using the site through safari on my iPhone. I will try to screenshot next time this happens

@JoMumsnet thanks for your reply, no there is no close button on the ad. I will try to screenshot it when it next happens

Thanks for clarifying that, @Jshkag

A screenshot would be great if you can manage to grab one. Thanks in advance.

@JoMumsnet I am having the same problem, hopefully the screenshot shows what you need

Thanks for the screenshot, @GandTtwice

We're taking a look and will be back with an update (or more questions) as soon as we can.

Hi @JoMumsnet , I have noticed also that these videos and ads at the top seem to be getting slightly bigger. Maybe it is my perception because the ads have no rejection button

And my iPhone always seems to glitch over the ads meaning that I have to swipe an extra swipe to scroll down. Or when I inadvertently touch the ad to scroll over it, it opens.

Of course, added to that those ads do also seem to be longer in size within the threads now too. Meaning there is greater chance for a misswipe and greater chance of opening an unwanted link.

I think it is pushing the usability of the site.

Video ones are so annoying! If I’m playing music through my phone, it cuts out because of the video ads. Infuriating!!!

@JoMumsnet three different ads that play videos with no X button to get rid of them