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How can I change my email address when I’ve lost access to my email?

1 reply

Reality · 21/11/2025 14:17

Hello MNHQ! I’ve been locked out of my Hotmail email for the past two weeks; it’s been a huge ball ache and I think it’s permanent as 2FA doesn’t work either and I’ve exhausted all avenues. Anyway, I have changed most of my log ins but just tried to change my Mumsnet account and it says I need to click the link sent to my OLD email.

I can’t do that.

Can you let me know how to change it? I figured this might be the easiest way to get in touch as if I email you from my new email address there’s no way to tie it to this log in.

I’ve been here forever and don’t want to lose access.

LilyMumsnet · 21/11/2025 15:10

Hi OP

We've received your email - we'll be back in touch shortly.

And thanks @PaulineMush Flowers

Watch this thread for updates

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