Why can’t I reply to posts?

[Brownbearwhitebear]

I can start a new one but not respond to a current one, don’t understand it - am I missing something?

Hi @Brownbearwhitebear - really sorry you're having trouble, it sounds very frustrating. Please can you let us know what device and browser you are using? E.g. safari browser on iPad. It would also be good to know if you would you be happy to join a quick call with our tech team? It would really help us to see exactly what's going on so we can try and find a fix. Please let us know and we can get something booked in. Thanks so much for flagging this!

I’m having trouble too. There was no ‘reply to thread’ box available yesterday so couldn’t post anything .
Today it’s back but I can only post one message per thread. And it sometimes posts multiples of that! Any additional comment and my username isn’t accepted and then my whole message disappears. Help! On an iPhone, not using the app.

I've been getting that too on Chrome on my Samsung phone. Not all the time but sometimes.

Hi all,

Thanks so much for your patience. Just to update you - we’ve now released a fix for the issue with the post box not showing, so you should be able to post as normal again.

We are aware of a separate issue affecting a small number of posters, where an error message pops up relating to usernames when trying to post a reply. We’re working on a fix for this, but if you do see this error, please could you let us know? If you do encounter issues, you won't be able to respond here so please email us on [email protected]. If you can include a screen recording or screenshot of the error, it would be a big help.

Thanks again for bearing with us.

Thanks @LilyMumsnet mine seems to be working now :)

@LilyMumsnet afraid I spoke too soon - I can post OK from my desktop but on the phone I'm getting the same issue where it asks me to correct an error with my username. Is this going to be fixed soon? I use MN on my phone more than anything and it's a real pain