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Original poster

Premium and getting banned

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HansHolbein · 15/03/2025 19:55

If a user pays for premium and then gets banned, how do they cancel their subscription?

I’m assuming that if you are banned you can’t log back into your account, so how would you cancel your subscription?

TIA

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MNHQ

BeckyAMumsnet · 17/03/2025 12:56

Hi there, @HansHolbein - as per our terms of use, users should email us at [email protected] for any subscription queries if they're unable to access their account.

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