Adverts in front of the writing

[Springsunflower]

Now it's jamming the whole page while the huge advert covers all the writing
I've had this for about 2 weeks now .
It's impossible to use the site with huge adverts covering the writing
How do I get Mumsnet to sort it out
This is the 3 rd thread about this issue I've made ,and I can't get Mumsnet to help

Hi there @Springsunflower . Could you tell us what this advert is, or send us a screenshot or url if possible. Or if this is the same ad you've mentioned before, could you post on the original thread again if all the info is there? That will just make it a bit quicker for us to look into this. We don't want to be suggesting anything you've already tried. Thanks.

It's yours clothing advert ..it's just done it now

Thanks @Springsunflower . We'll pass this information on. Is it happening only on certain pages or threads, or everywhere? And could you tell us what device and browser you are using? If you can manage to get a screengrab next time you see it, that would also be really helpful. Thank you!

It's a tablet ..not an expensive one either ,but I've had the tablet a couple of years and this is a recent issue.
It's not doing it on any other site ,only Mumsnet

Please could you take a screenshot and share it with us?

I've got the same thing happening, it's only just started happening since the new rules. I can't even take a screenshot as it says not allowed for security reasons. Is this a way to make us all pay up? 😎😅

I'm having a similar problem. The site won't load because of the adverts.

It takes ages to load, and when it does, it's on an advert. The advert is usually just a white screen, with the word 'advertisement' at the top.

Eventually it loads. And it happens randomly on any advert, nothing specific.

Then if I'm scrolling down, and it hits another advert, it freezes. Again, it says advertisement, but the screen is white.

Clicking back onto a thread after I've looked at a link, and the same thing happens.

I'm using an iPhone 15, with chrome.

i'll attach a screenshot, I don't think it will tell you anything because as I said, it doesn't show the actual ad, and when the ad does eventually arrive, it's always a different one.

Thanks @Datun . That's really helpful. We're still looking into this but it would be really useful to have a bit more information from everyone.

For anyone having this problem, @Springsunflower @JackieQueen and others, could you please let us know the following if you haven't already:

• What device you are using - eg iPhone, iPad, Samsung phone etc
• What browser you are using - Safari, Firefox etc (unless of course you are on the app)
• A screenshot next time the ad pops up - if you have trouble taking a screenshot you can even just take a photo of the screen with another phone or device and post that
• The url of the page you were looking at when the ad popped up
• A description of what you were doing when the ad popped up (eg writing a post, editing a post, scrolling down a thread etc - see Datun's description above, which is very helpful)

Thanks for your help with this. Hopefully if we can gather some more info we'll be on our way to getting this sorted.

Also Hebe, while I'm scrolling, if I inadvertently click on an ad that hasn't loaded, not only does it not load, I get a never-ending blank screen. So I can keep scrolling, but it's blank, blank, blank.

I generally have to click out, and start the whole process again

I don't know how to take a screenshot
Now I'm getting holidays
So it's obviously tracking what I'm watching
It lets me read half of the writing then comes across the screen left to right and stops slap bang in the middle of the writing
There is a little gray box to the left corner.
If I move the screen up to read what's under the advert the advert moves as well

I've had a similar situation, for the first time.

Reading this page
https://www.mumsnet.com/talk/amibeingunreasonable/5284255-is-this-hourly-rate-too-high

It loaded and then a few seconds later the whole screen was blocked by a large advert for Stansted Express. I replicated it a couple of times in a new window but funnily enough it disappeared after I took the screenshot.

Windows laptop
Chrome Incognito

Here's a screenshot.

Hi @zzplec just checking, have you seen this ad again since posting on this thread? We're checking things out but we've only had one other report about it so far.

HQ, the problem all but disappears if I use Safari instead of Chrome.

Does that mean it's all down to cookies?