Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Premium subscription suddenly cancelled

1 reply

Dexterrolledoffthesofa · 07/12/2024 15:20

I've been a Mumsnet premium subscriber for ages.
A couple of days ago, I had an email saying they couldn't take payment - I thought it was a scam as I know I have the money, so ignored it.
However yesterday, I get the same email, and started to get adverts.
So I checked this time, and the billing info is showing that my card expired in Nov 23 (it doesn't, it's still current) the same card that was used to take payment (successfully!) last month.
Anyone else had similar??
@MNHQ what's going on??!!

OP posts:
BeckyAMumsnet · 07/12/2024 16:10

Hello @Dexterrolledoffthesofa we're sorry you're having issues with Premium - we'll drop you an email now.

New posts on this thread. Refresh page
Swipe left for the next trending thread