problems typing in pm mode

[LadeOde]

Is anyone else having problems replying to a PM? i cant seem to type more than one word. Cursor jumping and dissapearing all over the place. This has been going on for weeks now. Perfectly fine typing anywhere else on MN just when it's pming.

Hi @LadeOde sorry to hear you're having problems with our PM system. Please can you let us know which device and browser you're using and if you're using the desktop or mobile site so we can take a closer look.

Thanks!

Hi! thanks for getting back.
I'm using Microsoft Edge browser on a laptop.

I'm hesitating whether this should go in a tech thread, but, how do you copy a comment for the top of your post and grey the text? I've tried everything I can think of, searched the site....it's driving me mad!

Thanks.

Thanks @LadeOde - we're looking into this for you

@IthinkIamAnAlien like this, do you mean?

You just need to hit the Quote button - it's beneath the post if you're using the desktop or mobile site. If you're on the app you'll see there's an arrow to the right of a poster's username (like this <) If you swipe to the left you'll see the Quote option. It will then quote the post and you can add your response in the text box.

Hope that helps but let us know if you need any further assistance.

Hi there

Please is there any update on this? still cant type in PM mode. thanks

Hi @LadeOde

We haven't had any luck replicating this. Can you please send a screen recording over to contactus@mumsnet.com and can you also try another browser? It would be helpful to know if it's isolated or across different browsers.

How many PMs are you sending @LadeOde?!

@BIWI . The problem im having is i cannot type when I'm in PM. I can type just 1 word and the cursor disappears.

I've sent you a PM - see if you can reply to me @LadeOde

I've tried replying you. As you can see i could only type those few letters on each attempt. Then the cursor disappears. Ive never had this problem before, always been able to use PM and i have no problems typing anywhere else on MN.

Weird! Definitely one for @DawnMumsnet and @LilyMumsnet!

Hi again @LadeOde we're sorry that we haven't yet been able to fix this issue but we're a bit flummoxed by it.

Have you been able to try switching to a different device or browser - it would help for us to know if this is unique to Microsoft Edge.

I'll try and access MN PM on my phone to see if the problem is there to and report back.