Thanks for your comments.
We’ve looked at the thread, and posts that were reported have been reviewed and deleted where appropriate.
We do understand why threads about disability and the benefits system can feel particularly upsetting and personal to many MNers. Posters are allowed to discuss these subjects, including robustly, but they do still need to stay within our Talk guidelines. We’ll remove posts that cross the line into personal attacks, or language that makes the thread unnecessarily unpleasant for others.
A few posters have asked why we’re asking for individual reports when the thread itself has been mentioned here. The short answer is that Site stuff is useful for alerting us to a general concern, but it isn’t a substitute for reporting specific posts. A report puts the post, poster and context directly in front of the moderation team at the point it’s happening, which means we can look at it much more quickly.
We’re not asking anyone to go back through 30 pages of upsetting posts. But if you’re reading a thread and see something you think breaks guidelines, please do report that post rather than assuming we’ve already seen it, or that someone else will report it. That’s especially important on fast-moving or emotive threads, where individual posts can otherwise be missed.
Reports also help us see patterns. A single post may be borderline, but repeated derailing, goading or bad-faith posting can become much clearer when reports come through.
Mumsnet is post-moderated, which means we don’t see every post before it appears on the site. So while we can’t prevent every guideline-breaking post from appearing, we can and do act when those posts are brought to our attention.
Thanks,
MNHQ