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Pages refreshing

30 replies

AuntySueDoesntGiveAShit · 02/01/2024 12:19

I'm using the desktop option on my iPhone, pages keep refreshing and taking me to the top of the page so I have to scroll down to find my place again.
It's frustrating, especially if it's a long thread.

OP posts:
ValerieMoore · 02/01/2024 12:26

There are some things wrong with the site recently. I noticed the ads are redirecting me without clicking on them, and changing from images to text descriptions. I asked my brother (he knows how to make websites) he said it’s probably just poor coding but it could indicate the site is not secure.

LilyMumsnet · 02/01/2024 15:18

Hi OP

Sorry to hear this.
Is your browser up to date and can we ask, have you tried clearing your cache? Sometimes, browsers store old information and it can cause issues.

AuntySueDoesntGiveAShit · 02/01/2024 15:28

Oh no, Does this mean I've got to do techy stuff ? 😩🤣

OP posts:
LilyMumsnet · 02/01/2024 20:49

It does but we can walk through it with you.
You're using safari, is that right?

BoobyDazzler · 02/01/2024 20:51

Mines does it on my my - completely up to date - iPhone. It’s infuriating!

Aroundthewaygirl · 02/01/2024 21:05

This happens to me as well and my iPhone has the most recent update.

AuntySueDoesntGiveAShit · 02/01/2024 21:28

I've updated the iOS and deleted the cache (I think) but it's still doing it.

OP posts:
DixonD · 02/01/2024 21:29

Mine does it too -nothing to clear on mine.

HebeMumsnet · 03/01/2024 09:41

Morning, everyone. Could anyone having this issue let us know what device and browser they are using please?

What would be even more useful is if you could get a screen recording of this happening. We appreciate that might be tricky, but if anyone is able to that might help us work out what's causing this. If you email recordings to [email protected] with 'screen recording - page refreshing issue' in the subject line, that would be brilliant. Thank you. Flowers

AuntySueDoesntGiveAShit · 03/01/2024 09:52

iPhone and safari

OP posts:
LilyMumsnet · 03/01/2024 15:46

Thanks OP.

Would anyone be able to send a screen recording over to [email protected]? We haven't been able to replicate it and it's really helpful to see the issue.

DixonD · 03/01/2024 18:45

Mine is also iPhone 12 Pro Max. Safari (private browsing). I’ll try and get a recording for you.

DixonD · 03/01/2024 19:11

I’ve tried twice and both times it’s stopped doing it - although of course starting it again once I’ve stopped the recording. I’ll try again later.

Killinginthenimya · 03/01/2024 19:15

Does this too me constantly since the update

imnotsickbutimnotwell · 03/01/2024 19:17

I have an iPhone 12 and use chrome browser and it’s always done this on and off.

AuntySueDoesntGiveAShit · 03/01/2024 19:29

I think I've managed to catch it and have emailed you the video.

OP posts:
EnjoyTheMushrooms · 03/01/2024 19:35

I’m on iPhone, desktop version on browser as I don’t have the app and mine does this too.

I don’t think screen recording is possible as it’s random when it happens.

bloody annoying too!

EnjoyTheMushrooms · 03/01/2024 19:38

Also iPhone 12
ios 14.8.2

I don’t know if it’s happening on just safari or chrome or both, as I have both and I’ve never checked.

LilyMumsnet · 04/01/2024 11:27

Thanks for the video OP - we've sent another email now.
Is anyone else able to record a short clip of this happening?

LilyMumsnet · 04/01/2024 11:54

Hi all

Not an update but a workaround - we managed to replicate this by viewing 100 posts per page. When we switched back to 25, the issue disappeared. Please could you do this temporarily?

We're very much still investigating this but it isn't a quick fix, so this would help in the meantime.

RubaiyatOfAnyone · 04/01/2024 11:58

I was about to say i have this too (iphone 13, safari) plus anytime i go away from MN and look at another window, when i come back the page has jumped to another - i think it’s MN recommends or some similar internal advert.

however, i do have it set to “show all” rather than 25 posts per page, so it’s probably thatz

AuntySueDoesntGiveAShit · 04/01/2024 15:36

Mine was already on 25 per page , so maybe it's not that.

OP posts:
DixonD · 04/01/2024 18:09

Mine is set to 25 too - it’s definitely not that.

It does however do it more often if I’m scrolling down quite quickly. I’ll try and record it too.

Chocomelt · 04/01/2024 18:27

Getting this a lot including on this thread! iPhone, chrome and I’ve never had it set on anything but 25posts.

DixonD · 04/01/2024 18:30

Well, having your screen record on seems to stop the issue 😂

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