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Issue with PMs

2 replies

CeeChynaa · 22/11/2023 11:09

I’m not sure if this is just happening to me but I have been experiencing it for a while.

If I click on a PM from someone, the message loads and I can what they’ve said perfectly fine. As soon as I click on the message box and my keyboard comes up, I get a blank page that covers the majority of the messages. I’ve added a picture so hopefully that makes sense.

Has anyone else had this issue? I have to type out my response in my notes section on my phone which is super annoying!

Issue with PMs

LilyMumsnet · 22/11/2023 14:32

Hi OP

Can we check what device and browser you're using? At a glance, it looks like the browser memory has cached an old page. The easiest way to fix that is to clear your Mumsnet cache.

LilyMumsnet · 22/11/2023 17:16

Can you give it another go, since it was a few days ago? If still no luck, we'll try and replicate. It would be a big help if you could send a screen recording over to [email protected] so that we can see the issue as it happens, too.

Watch this thread for updates

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