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Everything is expanded!

20 replies

CherryogDog · 17/11/2023 00:12

Normally everything fits my phone screen, now my homepage and all the threads are spread out and unless I pinch to shrink I need to scroll left and right to read anything.
I've looked through the settings bugt can't find how to fix this.

Everything is expanded!
Everything is expanded!
OP posts:
ScandiNoirNuit · 17/11/2023 00:30

Yep, same here, hoping it is a temp glitch!

CherryogDog · 17/11/2023 08:53

@DustyWindowsill it's not that, I already had a thread about that and found out how to resolve it. Title was something like Doghouse gone weird.
This is just not fitting to screen (there's probably a techy way to describe it but I'm an ancient Luddite)

OP posts:
JoMumsnet · 17/11/2023 13:26

Hi @CherryogDog

Sorry for the delay in responding. We're wondering if everything's back to normal for you by now? If it's all still HUGE can you please give us some details of the phone you're using so we can look into this for you.

CherryogDog · 17/11/2023 17:09

Hi @JoMumsnet yes it's still big.
It's a Galaxy A22.
It started yesterday.
Only mumsnet is affected.

OP posts:
CherryogDog · 17/11/2023 17:12

PS I use the web based version, when it (annoyingly) opens links in the app threads fit the screen.

OP posts:
CherryogDog · 09/12/2023 10:04

Still have this problem if anyone can help please?

OP posts:
BeckyAMumsnet · 09/12/2023 15:10

Hello @CherryogDog oh we're sorry it's still happening. Might be a stupid question but can you check your phone display settings? This page might help:

Adjust your Galaxy phone or tablet's display settings

Your Galaxy device can use a variety of screen features to help you see things clearly. These include using full screen apps and adjusting the brightness.

https://www.samsung.com/us/support/answer/ANS00079034

CherryogDog · 09/12/2023 22:46

@BeckyAMumsnet I can't see anything on there that helps.
I can reduce the font size but then I have to enlarge it for everything else.

OP posts:
HebeMumsnet · 11/12/2023 10:08

Hi there @CherryogDog . Could you tell us what browser you're using on your phone please?

CherryogDog · 11/12/2023 11:29

@HebeMumsnet Chrome

OP posts:
LilyMumsnet · 11/12/2023 15:40

@CherryogDog Since pinching the screen isn't a permanent solution, we think you may need to clear your cache. This will make the browser forget the current settings so that Mumsnet appears how it's intended.

Can you give this a go?

CherryogDog · 11/12/2023 16:31

That didn't work. I tried to view from the search bar (ie not my account) but it just opens the app. Which says its installed, I've never installed it and its not in my list of apps to delete it.
I mean, I have to keep putting my coffee down to pinch the screen 😅

OP posts:
CherryogDog · 12/12/2023 17:08

So I've logged on using a different phone and everything is normal so must be something to do with the settings on my usual phone.
Don't have the app opening up on this one either.

OP posts:
LilyMumsnet · 12/12/2023 20:34

CherryogDog · 12/12/2023 17:08

So I've logged on using a different phone and everything is normal so must be something to do with the settings on my usual phone.
Don't have the app opening up on this one either.

Hi OP

That's really strange.. Can you confirm it hasn't always been this way? It was appearing fine on that device for some time, and then just went large?

CherryogDog · 12/12/2023 23:17

It was definitely fine before, just changed about a month ago.

The thing with the app is weird also. I've never downloaded it on this phone and I can't find it in my apps list to delete it.

OP posts:
HebeMumsnet · 13/12/2023 10:26

Hi again @CherryogDog .

It could be that you've accidentally 'zoomed in' on Chrome. Could you check your zoom settings as described here? That might sort it.
https://support.google.com/chrome/answer/96810?co=GENIE.Platform%3DAndroid&oco=1

With the app issue, if you had the app on a previous phone it will likely have just transferred over to your new phone with everything else. It is odd that it's not appearing in your list of apps but that might be something you need to look at with your phone provider. You could try seeing if you could install the app again and seeing if it appears in the list after that?

Change text, image & video sizes (zoom) - Android - Google Chrome Help

You can change the size of text, images, and videos for one web page or for all web pages. Set default Page Zoom for all web pages Use the zoom options to make everything on a web page larger or

https://support.google.com/chrome/answer/96810?co=GENIE.Platform%3DAndroid&oco=1

CherryogDog · 14/12/2023 09:55

I found the zoom setting which has improved things a bit.
I did try the app three phones ago and deleted it so it hasn't transferred from the previous phone. But I'll try to install it and see if that works.

OP posts:
CherryogDog · 14/12/2023 09:59

Well this is weird, despite me not finding the app on my list I followed the link to install it and got this...

So I uninstalled and that's fixed that problem at least!

Everything is expanded!
OP posts:
LilyMumsnet · 14/12/2023 10:32

That's good news, OP! Thanks for letting us know.

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