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Notifications

6 replies

MikeRafone · 24/09/2023 16:02

Click on it and it comes up with a message about it being down for a few minutes - a week later same message

OP posts:
HebeMumsnet · 25/09/2023 09:47

Hi there @MikeRafone. Is this still happening this morning? And are you on the main site or the app? If you could also tell us what device and browser you're on, that would be great too.

MikeRafone · 26/09/2023 16:13

im using safari and its on the main site

comes up with an error 500 message still today and for the last 4/5 days or so

OP posts:
LilyMumsnet · 26/09/2023 16:50

We think it may well be a cache problem on your browser, which should be fairly easy to sort from your end.

If you don't know how to clear your cache, you can find instructions on how to do it here: http://www.wikihow.com/Clear-Your-Browser%27s-Cache

If that doesn't sort the problem out, please don't hesitate to come back to us and we'll have another look into how to solve this.

MikeRafone · 27/09/2023 08:33

Is it the same process to do it on my phone? It happens on my phone aswell

OP posts:
HebeMumsnet · 27/09/2023 09:10

Hi again @MikeRafone . Yes, if you have a look at that link there are also instructions on how to do this on a mobile device. It's slightly different but there's a step-by-step there. Let us know how you get on.

BinturongsSmellOfPopcorn · 27/09/2023 11:30

Hopping into the thread with a related problem: stuck notification for the gardening topic. I follow the topic, so it tells me when there are new threads, but as of this morning that notification remains 'live' even after I've looked at the topic. To start with clicking into the new threads got rid of the notification, but now nothing shifts it.

I've also been getting 'There are new threads' notifications for the investment topic, when there are no new threads. That's been happening for a couple of days.

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