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Problem accessing DMs

28 replies

londonmummy1966 · 12/07/2023 14:55

I use a laptop for MN and have not had this problem before but today all I can see is the top third or so of the private message screen with no way of scrolling down to see the actual DM - so I can reply to a DM but not see what the actual message is.

OP posts:
Roussette · 19/07/2023 09:59

HebeMumsnet · 19/07/2023 09:35

Thanks for this, @Roussette . We'll take a look and be in touch as soon as we have any news.

Thank you! Just checked again, still not working.

Incidentally, I am sure it showed on my footage, but worth noting that when I click on private messages, the up-and-down sidebar on the side of my screen used to scroll, disappears which must have something to do with it?

lifesabitchandthenyoudie · 19/07/2023 18:10

Thanks @Roussette I couldn't figure out how to do a video; @LilyMumsnet I can agree with Roussette, if I click into my 'pm' page I instantly lose the right-hand scrollbar.

LilyMumsnet · 20/07/2023 16:01

Hi all

Just to let you know, we're working on a fix for this. Flowers

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