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MNHQ

New feature - save threads & posts

4 replies

KatyMumsnet · 01/12/2022 11:55

Hi all,

During the course of our website upgrade we did a lot of user testing with Mumsnetters - one of the things they said they'd like was to be able to save interesting threads and posts to come back to later, so we’ve built a new save feature (on the website only for now) and you’ll soon see the save option appear on posts.

There are now 4 ways to curate the content you want to find again or be notified about:

  • I’m on - threads you’ve commented on
  • I started - threads you started
  • I’m watching - threads you want to see updates on and receive notifications about
  • Saved - threads & posts you’ve saved to come back to later
And we’ve grouped these under the umbrella term ‘My lists’ which you can access via the blue navigation bar at the bottom of the screen on mobile or via the ‘My Mumsnet’ menu (the person icon) in the top right on desktop or mobile when you’re logged in. We hope this will help new users understand how to use these features.

We’ve also slightly rejigged the design so you can save, share and report posts more easily.

We hope you find it useful and as always we welcome feedback!

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MNHQ

KatyMumsnet · 01/12/2022 13:41

Hi all, thanks for your feedback!

We're taking everything on board and we don't want to make your experience more difficult so we're putting 'I'm on' back in the bottom blue navigation bar. We will also put the 'add message' button back on desktop posts.

The 'my lists' feature is still available in the menu under the 'my mumsnet' menu which is the person icon in the top left of the website.

The users who suggested this feature wanted somewhere to save threads and posts without being notified about them which wasn't possible when using watch. The majority of users have email and web notifications turned on and watch is how you manage what you're notified about.

MNHQ

KatyMumsnet · 01/12/2022 14:44

@60smusic do you mind telling me what device and browser you are using so we can try and understand what's happening? I've tried to recreate what you've described but I can't see it happening on my phone in chrome or safari and on my laptop chrome or safari

MNHQ

KatyMumsnet · 06/12/2022 11:35

Hi all,

Thanks for all the feedback! Apologies it's taken me a few days to post an update.

We're seeing a high number of people engaging with the buttons which indicates it's a useful thing to have them out on the posts, but we're taking all the feedback on board and discussing ways in which we can make it a better user experience.

It looks like there is some confusion about how 'share' works... when you click share on a specific post, then it will generate a direct link to that post. If you want to share at thread level then you can either share the URL or click share on the opening post.

All the buttons (apart from save) were already on the page so it's unlikely that the issues with speed have been caused by this change, but we are investigating this separately.

We had an issue with the icons across the whole site yesterday and this morning but that has now been resolved so you should no longer be seeing the empty buttons.

MNHQ

KatyMumsnet · 06/12/2022 12:10

When we release something we track the performance before and after and we can see a big jump in engagement with these features. We're aware that any changes might lead to additional interest to begin with or potentially accidental clicks so we will track the change over time to see whether or not it is sustained. We can also see whether people complete actions like report. We'll take all this in to account along with the feedback to see how we can improve!

Watch this thread for updates

Tap "Watch" to get all the latest updates

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