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Original poster

Determined, re-appearing trolls/PBPs

2 replies

BIWI · 23/10/2022 22:12

I know that TSSNCOP

But why, for the love of God, does it appear that you're unable to permanently ban the most recent, persistent trolls?

It's so wearing, frustrating and - I'm sure from your position - time-wasting.

Why is it - and it seems like it's worse since the new platform - so impossible to get shot of them?

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MNHQ

YetAnotherBeckyMumsnet · 24/10/2022 09:28

Hi @BIWI thanks for your questions. We'd love to be able to permanently ban trolls but, unfortunately, it's not that simple. As posters have already mentioned, IPs are rarely fixed and so banning an IP would not do much to stop them. We've spoken to community teams from other sites and found that the same trolls were doing the rounds there too.

We've implemented a few tools that make it harder for trolls to cause havoc and are continuing to look at other steps we can take. We're reluctant to go into details for obvious reasons - TSSDNCOP, etc.

In the mean time, keep reporting!

MNHQ

YetAnotherBeckyMumsnet · 24/10/2022 10:42

@BIWI oh no, when MNHQ says thanks it's ALWAYS from the heart. 😁

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