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"Quote" button missing

8 replies

amusedbush · 03/10/2022 11:57

Hello @mnhq

I have just gone to quote a post and the button is gone. I clicked "add message" in case that was its new name but that just took me to the comment box at the bottom of the page. I previewed a post but it didn't have a quote attached.

Am I doing something wrong? I'm using Safari on my MacBook, and I have also tried Chrome.

YetAnotherBeckyMumsnet · 03/10/2022 14:04

Hi all - thanks for letting us know. We'll check this out now and get back to you.

YetAnotherBeckyMumsnet · 03/10/2022 14:13

Thank you. If you could please share a screenshot of what you're seeing (or not seeing) that will help us figure it out.

YetAnotherBeckyMumsnet · 03/10/2022 14:35

Cheers, @ocadodeliveroo that's really helpful.

Could you please view the page in incognito/private browsing and let us know if the same thing happens?

LilyMumsnet · 03/10/2022 18:40

Thank you.
We're trying to get to the bottom of this - we'll post when we have an update! Flowers

DawnMumsnet · 04/10/2022 10:39

Thanks for letting us know what happens when you select incognito mode. We think this is a cache problem but we're still investigating and will be back with an update as soon as we can.

LilyMumsnet · 04/10/2022 15:32

Hi all

Can you try clearing your Mumsnet cache/cookies quickly?
This should resolve the issue.

LilyMumsnet · 04/10/2022 19:59

Pinkywoo · 04/10/2022 19:58

Erm, don't know how to do that?

If you don't know how to clear your cache, you can find instructions on how to do it here: www.wikihow.com/Clear-Your-Browser%27s-Cache

YetAnotherBeckyMumsnet · 05/10/2022 09:38

@Pinkywoo great stuff.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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