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See all MNHQ comments on this thread

"Quote" button missing

25 replies

amusedbush · 03/10/2022 11:57

Hello @mnhq

I have just gone to quote a post and the button is gone. I clicked "add message" in case that was its new name but that just took me to the comment box at the bottom of the page. I previewed a post but it didn't have a quote attached.

Am I doing something wrong? I'm using Safari on my MacBook, and I have also tried Chrome.

OP posts:
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Anamechangeisasgoodasarest · 03/10/2022 12:25

I now have to click on the three little dots to the right of "report" and that gives me the quote option.

Disclaimer: I only use MN on a laptop so it might be different on a phone, but it has definitely changed recently.

amusedbush · 03/10/2022 13:03

@Anamechangeisasgoodasarest

Ahh the dots are invisible on my screen! I clicked and the drop-down menu appeared but when I hovered over the blank space earlier today, it just highlighted the "report" button.

Thank you for solving the mystery!

OP posts:
ocadodeliveroo · 03/10/2022 13:34

The dots are invisible for me as well. @MNHQ surely you will fix this right?

KimberleyClark · 03/10/2022 13:54

Yes dots invisible on my iPad but istill there. They are visible on my Google phone (chrome)

KimberleyClark · 03/10/2022 14:02

The icons have also disappeared from the blue strip at the bottom of the screen.

YetAnotherBeckyMumsnet · 03/10/2022 14:04

Hi all - thanks for letting us know. We'll check this out now and get back to you.

ocadodeliveroo · 03/10/2022 14:05

KimberleyClark · 03/10/2022 14:02

The icons have also disappeared from the blue strip at the bottom of the screen.

My icons at the top and bottom have disappeared too.

YetAnotherBeckyMumsnet · 03/10/2022 14:13

Thank you. If you could please share a screenshot of what you're seeing (or not seeing) that will help us figure it out.

ocadodeliveroo · 03/10/2022 14:20

YetAnotherBeckyMumsnet · 03/10/2022 14:13

Thank you. If you could please share a screenshot of what you're seeing (or not seeing) that will help us figure it out.

Here you go.

"Quote" button missing
"Quote" button missing
YetAnotherBeckyMumsnet · 03/10/2022 14:35

Cheers, @ocadodeliveroo that's really helpful.

Could you please view the page in incognito/private browsing and let us know if the same thing happens?

Pinkywoo · 03/10/2022 15:09

The cross to close a picture missing too, but it still works when you press where it should be!

Pinkywoo · 03/10/2022 15:11

Just checked and all dots/crosses/icons are there in incognito mode.

ocadodeliveroo · 03/10/2022 15:24

YetAnotherBeckyMumsnet · 03/10/2022 14:35

Cheers, @ocadodeliveroo that's really helpful.

Could you please view the page in incognito/private browsing and let us know if the same thing happens?

All icons and dots are visible if I browse incognito.

"Quote" button missing
"Quote" button missing
LilyMumsnet · 03/10/2022 18:40

Thank you.
We're trying to get to the bottom of this - we'll post when we have an update! Flowers

Billybagpuss · 04/10/2022 06:36

I’m having the same issues on iPad

DawnMumsnet · 04/10/2022 10:39

Thanks for letting us know what happens when you select incognito mode. We think this is a cache problem but we're still investigating and will be back with an update as soon as we can.

KimberleyClark · 04/10/2022 11:17

Everything back to normal on my iPad now.

Billybagpuss · 04/10/2022 11:26

Mine too

Pinkywoo · 04/10/2022 12:31

Still not fixed on my android phone using Chrome.

"Quote" button missing
Billybagpuss · 04/10/2022 12:50

All disappeared again 😂

LilyMumsnet · 04/10/2022 15:32

Hi all

Can you try clearing your Mumsnet cache/cookies quickly?
This should resolve the issue.

Pinkywoo · 04/10/2022 19:58

Erm, don't know how to do that?

LilyMumsnet · 04/10/2022 19:59

Pinkywoo · 04/10/2022 19:58

Erm, don't know how to do that?

If you don't know how to clear your cache, you can find instructions on how to do it here: www.wikihow.com/Clear-Your-Browser%27s-Cache

Pinkywoo · 05/10/2022 08:40

Thanks, yep that's fixed it.

YetAnotherBeckyMumsnet · 05/10/2022 09:38

@Pinkywoo great stuff.

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