Problems accessing forum on the mobile site?

[FlyingPandas]

Having irritating problems tonight trying to access MN from my mobile. Every time I try to get onto the site, a pop up box appears that I cannot get rid of (see attached screenshot). Attempting to go into subforums by clicking the relevant line just brings the pop up box back. Tapping the cross to the top right of the screen to try and close the box achieves nothing - the pop up remains there. I've tried going in through shortcuts, or via google - same thing happens every time.

Anyone aware of any problems with the mobile site? Or is it just my phone being spectacularly shite?

I have the same...very annoying!!

I've reported your post so this can be (hopefully) moved to site stuff. That way MNHQ can help

Hi OP,

We're sorry you're having this issue.

We've posted some fixes on this thread which we hope help but our tech team is looking into it as we know they aren't working for everyone.

Me too!

Having the exact same issues!

I'm having the same problem this morning.

I thought it was just me!

mine started yesterday morning. My dp worked out if I access through Crome and not safari I can get in.

i emailed mnhq who were lovely and sent links to try and fix, just took me back to the same page mentioned

Just letting you know that we're still trying to resolve this issue. Sorry it's taking a while - and thanks for your patience.

Hi all

Can you please try clearing your mumsnet cookies alongside cache? This worked for another poster so we think this could resolve it.

I for one will need step by step instructions to do that 👵🏻

If you don't know how to clear your cache, you can find instructions on how to do it here: www.wikihow.com/Clear-Your-Browser%27s-Cache