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Need your consent keeps coming up

42 replies

Vapeyvapevape · 08/09/2022 14:15

Every time I go to a new thread or next page , I get a Mumsnet needs your consent page pop up it's making the site unusable .

Need your consent keeps coming up
OP posts:
Vapeyvapevape · 08/09/2022 14:23

I'm using safari on iPhone

OP posts:
QuirkyLirky · 08/09/2022 14:50

Yes - same for me! Every flippin' time I click to new page or thread!
Macbook and Safari here too.

QuirkyLirky · 08/09/2022 14:50

I click accept and close and move on and it appears again, and sometimes it is just a white box with the text missing.

Sharrowgirl · 08/09/2022 15:25

Also getting this

afaloren · 08/09/2022 15:38

Same for me. Using safari on iPhone.

Vapeyvapevape · 08/09/2022 15:58

@mnhq can you sort this out please

OP posts:
godmum56 · 08/09/2022 16:05

I have had to switch to firefox for MN I asked for help on this a few weeks ago and was given advice that didn't work

YetAnotherBeckyMumsnet · 08/09/2022 16:16

Hi all and hi @godmum56 we're sorry it didn't work. Are you still seeing the consent box on every page now?

We'll post the advice again for anyone who hasn't tried it but of course, please let us know if it doesn't and we'll investigate further solutions.

Please follow the instructions below - it should stop this happening but do let us know if not, along with details of your device and browser and a screen grab if possible.

Here are the instructions for Chrome:

Computer - Delete specific cookies

On your computer, open Chrome
At the top right, click More â‹® > Settings
Click Privacy and security
Cookies and other site data
Click See all site data and permissions
At the top right, search for Mumsnet
To the right of the site, click Remove
To confirm, click Clear.

Android - Delete specific cookies

On your Android phone or tablet, open the Chrome app
Visit Mumsnet.com
To the right of the address bar, tap More â‹® > Info > Cookies.
Next to the number of cookies in use, tap Delete

iPhone &iPad - Clear all cookies

On your iPhone or iPad, open the Chrome app
At the bottom right, tap More â‹® > Settings
Tap Privacy > Clear Browsing Data.
Tick Cookies, Site Data. Untick the other items.
Tap Clear Browsing Data > Clear Browsing Data.
Tap Done.

Here are the instructions for Safari:

iPhone & iPad
Navigate to your settings
Click on ‘Safari’
Scroll to the bottom and choose ‘Advanced’
Click on ‘Website Data’
Type ‘Mumsnet' into the search box
Swipe left on ‘Mumsnet’ and choose ‘Delete’

Here are the instructions for Firefox:

At the top right, click ⋮ > Click ‘Settings’
Click ‘Privacy & Security’
Scroll down to ‘Cookies and Site Data’
Click ‘Manage Data’
Select Mumsnet.com and choose ‘Removed Selected’
Save changes

Vapeyvapevape · 08/09/2022 16:35

I've just tried the fix but it hasn't worked

OP posts:
godmum56 · 08/09/2022 16:48

@YetAnotherBeckyMumsnet tried again and it still doesn't work

Astounding · 08/09/2022 18:16

Not working for me on iPad/safari. If I put Mumsnet in Website Data there’s no way to swipe left to delete it as far as I can see. It’s driving me nuts.

21reasons · 08/09/2022 20:27

Not working and getting fed up of it on every page.

SomethingOnce · 08/09/2022 21:32

Safari, iPhone 11, iOS 15.6.1

Houseplantmad · 08/09/2022 21:35

Still happening to me and it’s bloody annoying.

Freezingtoes · 08/09/2022 22:22

It’s happening for me too, the fix didn’t work unfortunately. Most annoying!

WorriedMillie · 08/09/2022 22:24

Still seeing consent box with every click…

UWhatNow · 08/09/2022 22:57

I signed out and signed in again. That cleared it.

Astounding · 09/09/2022 04:46

the consent box is still coming up on every page even after I’ve signed out and in again.

Laughingravy · 09/09/2022 07:30

Using Safari on an iMac here and getting consent request everytime despite login out and in.

DawnMumsnet · 09/09/2022 11:59

We're sorry so many of you are still having this issue.

To help us get this resolved as quickly as we can, could we please ask those of you who haven't posted details of the device/browser/version of the site they're using to do so below.

@21reasons
@Houseplantmad
@Freezingtoes
@WorriedMillie

and anyone else we may have missed. Thanks in advance!

Vapeyvapevape · 09/09/2022 12:09

I tried the fix upthread again and it worked this time

OP posts:
DawnMumsnet · 09/09/2022 12:28

Vapeyvapevape · 09/09/2022 12:09

I tried the fix upthread again and it worked this time

Glad to hear it. Thanks for letting us know.

Blondeshavemorefun · 09/09/2022 14:00

I’ve posted on several threads

still doing it for me 🥲🥲

I’ve done the iphone thing of advanced and delete mn

still happening

Need your consent keeps coming up
Blondeshavemorefun · 09/09/2022 14:01

IPhone XR and on safari Firefox and chrome

does it on all 3 for me

Houseplantmad · 09/09/2022 16:33

iPhone 13/safari

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