Being logged out again!!!

[Owlnoises]

Hi @mnhq this problem is back! I've been logged out 4 or 5 times in the last 2 days. I'm definitely ticking the 'keep me logged in' box.

I'm using the inbuilt Samsung browser on Android.

Also, the 'start thread' button on Active doesn't work for me - just refreshes the page. I managed to start this by coming to Site Stuff and starting the thread there.

And finally, I'm having real issues with the site being slow. I keep clicking on a thread only for a completely different one to open. It's as though the page has scrolled but the display hasn't 'caught up'.

Any idea when these issues might be fixed?

I keep having problems too with the Mumsnet app.
It works fine at home but once I leave my house it's the only app that doesn't work.
Why ?

Hi both

We had some other users experiencing the log out issue but it looks like it has been fixed for some of them. Can you let us know if that's the case?

If not, please can you

1. make sure the 'keep me logged in' box is ticked?
2. try clearing your cache and make sure your browser is up to date.

If you need help with any of these, do let us know and we'll talk you through it.

Hi!

Can we just check - is it the android or IOS app your using, and can we make sure you're running the latest update? Can you talk us through the issues you're experiencing?

I am having the same problem. I had to clear my cache as mumsnet simply refused to load and since then, it won't stay signed in.

My Android browser is up to date, my cache is cleared, the 'keep me signed in' button is ticked each time.

It's the IOS app

Hi @LilyMumsnet I tried both of those. It's been okay for a couple of days then I've just been logged out again this evening while actually using the site.

I can't open the Mumsnet app while out and about. Only at home.
This happened since the latest technological "upgrade" by Mumsnet.